Verizon Fios is consistently ranked high in customer satisfaction, but the fiber internet service still has fairly limited availability in the US. Fortunately, that’s set to change soon thanks to a previously announced Verizon acquisition that will add 10 million new eligible Fios homes—here’s the latest update on the expansion.
Expand Expanding Close
With tariffs creating rollercoaster rides of price uncertainty, two telecoms companies are trying to bring a little certainty to our budgeting in the form of fixed-price deals …
Expand Expanding Close
Verizon-owned Visible seems to be offering a much better unlimited mobile data deal than its parent company. The new Visible+ Pro plan includes 5G Ultrawideband, unlimited hotspot usage, 4K video streaming, cellular service for one Apple Watch – and claims to have no throttling.
The cost of the plan is $45 per month, which is $20 cheaper than Verizon’s own Unlimited Welcome …
Expand Expanding Close
Some smartphone users are being welcomed into the new year with Verizon price raises of up to $15 per month on multi-line plans …
Expand Expanding Close
A US Army soldier has been arrested on suspicion of extorting money from AT&T and Verizon, following data breaches which saw a massive amount of customer data obtained.
The 20-year-old was arrested near the Army base in Fort Hood, Texas, on suspicion of being the cybercriminal known as Kiberphant0m – and statements by his mother aren’t likely to help …
Expand Expanding Close
If you missed the window to add protection for your iPhone or other smartphone, Verizon is offering customers a second chance through October 13. Verizon Mobile Protect features unlimited claims, a $0 deductible for screen and back glass repair, same-day replacements, and more.
Expand Expanding Close
Ookla has released its H1 2024 US Connectivity Report and T-Mobile has kept its crown for the fastest download and upload speeds, best consistency, earned the highest customer ratings, and more. Here’s how T-Mobile performed compared to Verizon and AT&T in the latest study.
Expand Expanding Close
Update: AT&T customers are being offered a credit – see the end of the piece
A major international roaming outage is causing lost mobile connectivity for Americans around the world. The problem is affecting all three major US carriers – AT&T, T-Mobile, and Verizon.
Some are speculating that the problem may have been caused by a mistake made during work to change the way that carriers support legacy data standards …
Expand Expanding Close
The Federal Communications Commission (FCC) has proposed a new rule, under which carriers will have to unlock your iPhone or Android smartphone within 60 days of activation.
The proposal is intended to increase competition by making it easier for consumers to switch carriers …
Expand Expanding Close
Ookla has published its 5G in the US report today showing how the major carriers compare for download and upload speeds, video and gaming performance, and more. Here’s how much faster T-Mobile 5G performed than Verizon and AT&T. However, Verizon is catching up.
Expand Expanding Close
Verizon is out today with a new offering for business and enterprise customers who would like a comprehensive smartphone solution. In a single program, Verizon Business Complete includes purchasing, setup, mobile device management (MDM), 24/7 support, repair/replacement, and 24-month upgrades.
Expand Expanding Close
In addition to revealing the latest customer satisfaction for smartphones, the 2024 ASCI study reveals how Americans feel about their wireless carrier. In an interesting twist, AT&T beat out T-Mobile and Verizon to claim the top spot again for major carriers. However, a value MVNO carrier handily beat them all.
Expand Expanding Close
Verizon has another price increase on the way. In an email to customers on Thursday, the company revealed a $5 per month price increase affecting plans tied to Apple Watch and other connected smartwatches.
Expand Expanding Close
Verizon is out with an update for its Home Device Protect plan that repairs or replaces an unlimited number of devices from computers, game consoles, smart home devices, TVs, and now robot vacuums, healthcare devices, and more. The service also now covers a 2nd residence, 24/7 tech support, in-home expert visits, and more.
Expand Expanding Close
SIM swaps are one of the biggest security threats we face, allowing criminals to access most services protected by two-factor authentication. The situation could be about to get even worse, as we learn of an apparent large-scale attempt to bribe T-Mobile and Verizon workers to facilitate the swaps.
While new rules and security features are supposed to make these attacks harder to pull off, now would be an excellent time to ensure your accounts are protected by authenticator apps rather than text messages …
Expand Expanding Close
Verizon has announced that it’s raising the price of its plans in early 2024. The latest price bump will see “an increased rate of $4/mo per phone line.” Follow along for all the details including which plans are impacted and how Verizon says it’s “giving you more.”
Expand Expanding Close
Want to check out your options for phone carriers? Market competition is strong which means compelling offers for those who switch. Read along for a look at the best phone carriers in the US. We’ll cover Verizon vs T-Mobile vs AT&T as well as some of the best affordable iPhone plans from smaller carriers. This guide will also detail how to find real-world coverage maps, how to test a carrier for free instantly with eSIM, the latest performance results from independent studies, and more.
Expand Expanding Close
Ookla has unveiled its Q4 2023 US mobile Internet report and T-Mobile has kept its top spot for the fastest download and upload speeds, lowest latency, best consistency, video experience, and more. Here’s how much faster and better T-Mobile performed than Verizon and AT&T in the new report.
Expand Expanding Close
After Apple recently sending out $92 to affected users from the ‘batterygate’ snafu, Verizon is settling a class action lawsuit that will give impacted customers up to $100 in compensation. Here are all the details on the $100 million settlement and how to get your payout.
Expand Expanding Close
Opensignal has released its latest in-depth report on the overall mobile experience and 5G performance of the major US carriers. Through the end of 2023, T-Mobile has held onto its sizeable lead for metrics like download and upload speed and 5G availability. But Verizon was able to win more categories this time around. Here’s how much faster T-Mobile measured than its competitors and the rest of the detailed metrics in Opensignal’s new study.
Expand Expanding Close
Verizon and T-Mobile have continued their 5G home internet investments across 2023. Now, Ookla is out with its latest independent report looking at how performance has increased for download and upload speeds as well as how the services compare in urban and rural areas.
Expand Expanding Close
A new Verizon Netflix and Max bundle is being offered to some customers, priced at just $10 per month – which essentially amounts to getting Netflix free with Max.
However, the bundle is limited to the ad-supported tiers of the streaming video services, and is only available to Verizon myPlan customers …
Expand Expanding Close
Verizon on Wednesday announced that it will now offer Apple Business Essentials tools to its Business customers. These Apple-provided tools include advanced device management, dedicated 24/7 support, iCloud storage, and more.
Expand Expanding Close
Ookla has revealed its Q3 2023 US mobile Internet report and T-Mobile has kept its crown for the fastest download and upload speeds, lowest latency, best consistency, and more. Here’s how much faster T-Mobile performed than Verizon and AT&T in the new report.
Expand Expanding Close