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Cloud Helpdesk - Mandatory Fields
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10
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204
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July 21, 2025
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Searchable Users
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5
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33
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July 17, 2025
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Create Duplicate Ticket option
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2
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74
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July 16, 2025
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Cloud User Portal attach to existing case
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5
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83
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July 14, 2025
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Ticket Rules Support for Regex
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25
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148
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July 11, 2025
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Future Development to allow for Power BI Published reports
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2
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37
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July 10, 2025
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Built-In Customer Satisfaction in Cloud Help Desk
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6
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121
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July 2, 2025
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More granular Employee Administration Roles
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16
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86
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June 10, 2025
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Manager role - create users
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1
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53
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June 9, 2025
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Show the email and display name in chd
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0
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25
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June 3, 2025
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Download all attachments or UI mark as downloaded
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0
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20
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June 3, 2025
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Insert/reorder steps in Cloud knowledge base [Feature request]
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0
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18
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May 30, 2025
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Automatic emailing of invoice?
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2
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33
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May 28, 2025
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Expansion of ability to modify email templates
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3
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85
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May 15, 2025
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Select Multiple List custom attribute
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0
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22
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May 14, 2025
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[Announced] Allow Custom Status or add more default "Waiting" options
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26
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341
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May 12, 2025
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Spiceworks Feature Request-Attribute and Category
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0
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25
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May 11, 2025
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SSO with Google Apps, Office 365 or Azure AD.
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114
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1300
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May 9, 2025
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Add Organization to subject line after ticket number on all open tickets and responses
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7
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26
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May 8, 2025
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[Announced] More options for Waiting
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1
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49
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May 2, 2025
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[Announced] Filter views by custom attributes
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46
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606
|
May 2, 2025
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[Implemented] Bulk Close
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3
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67
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May 2, 2025
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CHD Mass Ticket "Field" Update
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2
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97
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May 2, 2025
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[Announced] Fix ticket search
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11
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142
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May 2, 2025
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[Announced] Better Search Operators for Tickets
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17
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168
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May 2, 2025
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[Announced] Advanced Ticket Searching
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4
|
119
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May 2, 2025
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Auto-close inactive tickets
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2
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76
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May 2, 2025
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Status Change updates
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1
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29
|
May 2, 2025
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Tech Status
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1
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29
|
May 2, 2025
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[Redirected] Wildcards in ticket rules for Cloud Help Desk
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4
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55
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May 2, 2025
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