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Hello,

One person in the room said that one moment this monitor it was ok and the next it was like this. In my opinion, this happened after an object eg pen or finger was pressed against the panel near the bottom right area. This would have damaged the internal layers . The lines seem to originate from there.
Any thoughts? Could this sort of damage happen “on it´s own”?

140 Spice ups
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Does it matter ?

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Nope, unless you have armor plated insects flying into the screen … Looks like user induced damage on the screen.

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Yes, actualy, there is a cost involved and potential disciplinary measures.
Apart from this, I am also curious, I mean… maybe IF this sort of damage is not only inflicted.

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Seriously looks like impact related cracking of the LCD … See that often here ( crate / box landing on top of a monitor ).

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I’ll bet that the end of the crack lines up nicely with the little bit of space above the keyboard that fits a pen.

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I did see someone incorrectly fit a screen once and it cracked the screen around the edge the first time the lid was closed. But never “Randomly”

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Clear impact mark at middle/right, sorry, that doesn’t just happen. Someone needs to own up for that one.

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Couldn’t have happened on its own,
I wouldn’t trust the user this time.

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Unlikely, looks like someone missed catching the football :stuck_out_tongue:

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Officer, the hammer just freaked out and hit the user square in the temple, all by itself!

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no ways. There is a clear impact mark right there.

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You may get one or two lines appear without external influence, but no more than that. This is damaged caused by pressure or impact to the screen from an external source.

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The user is talking out of their backside. A screen does not just break on its own like that.

Tell there line manager about the issue and state it cannot happen on its own and that a replacement will come out of their budget and you will not replace it using IT funds.

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One of the more common ways this can happen is a user leaves an object on the keyboard like a pen or mouse then closes the screen.
Wait on top of the laptop or pushing the screen back further than its designed to go can also cause it.
In most cases it’s a genuine accident. Sometimes people are too rough.

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Reminds of—

Image: //static.spiceworks.com/shared/post/0023/6873/Fam_Circus.gif
Image: //static.spiceworks.com/shared/post/0023/6873/Fam_Circus.gif800×516 127 KB

(* link *)

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What does an external monitor look like? How old is it? I think it might be possible that the damage occurred earlier, then just the stress of opening and closing it a few times caused it to appear.

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Thanks for all the replies, just to clarify, it is a desktop monitor, not a laptop.

It is only 3 months old, so a real shame to see this happening.

There are no scratch marks, surface is smooth.

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I guess the BA reply would refer to a qoute from Confucius … " Sh*t happens" …

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For me, this photo is not clear enought to make a good judgement. It doesn’t seem to have a crack or anything. Also, stating there are no scratchmarks, it might just be a defect in the panel (3 months old, still possible it only shows up now).

I’ve seen screens like this in the past. It can be either the VGA (but I guess you tried it on another computer and tried another screen on this computer).

However, without actualy seeing the screen myself instead of just a photo, it’s hard to say.

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