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When it comes to computer slowdowns, we’ve all been there before - And perhaps along the way, you’ve found some good go-to steps when it happens to your device- However, managing company devices, especially in a hybrid/remote environment can add complexity to finding the source of the issue and the pressure is on for IT pros to deliver solutions quickly and efficiently.

When time so often is money, waiting on slow computers can costs your small business both. Users need technology that helps keep them productive (and less frustrated) rather than slowing them down - And IT departments need peace of mind when it comes to finding solutions. Below are 5 tips from Intel on how to troubleshoot when experiencing PC lags/slow-downs -

  • Identify and Remove Resource-Intensive Applications

Opening many programs at once can create slowdowns- Users busy trying to get work done may not even realize they have apps running that are eating resources they don’t need. Identifying any slow-downs at the application layer is a great first-step if your devices are otherwise up to date on hardware/software.

Hitting the “Control + Alt + Delete” command is a fast way to find out what programs are running and how many resources each is using. Reviewing the list of open programs allows your employee to spot the ones they aren’t using and close them. As you and your employees learn about optimizations, you can adjust or align business processes to match your needs.

  • Optimize Web Browser and Internet Connections

When working online gets slow, an outdated browser might be to blame. Updating to the most recent version of the browser can help fix PC lag in the form of sluggish internet performance and speed up productivity.

Add-ons and extensions are also sources of internet slowdowns. Find out which ones are in use by visiting the “More tools” option and selecting “Extensions.” Disable or delete any extensions that aren’t needed. -And if performance is still slow, consider restarting your internet modem.

  • Optimize and Defragment the Hard Disk Drive (HDD)

Data is saved to different regions of the HDD. Over time, data gets spread out, and that makes the computer work harder to find it, creating PC lag. Speed up computer performance by defragging the hard drive, when applicable.

  • Scan for Harmful Software and Malware

While this one isn’t ideal in terms of the source issue, cybersecurity threats, such as malware, can absolutely create computer slowdowns. If your business computers have antivirus protection, you can run a quick scan of the computer. A second option is typing “Windows Security” into the search bar and selecting “Virus and Threat Protection.” Tell it to “scan” so you can identify any malware that is lurking in the system.

  • Update Old and Insufficient Hardware

Lastly, if you’re dealing with outdated/older hardware, there are upgrades to lighten the load. Hardware upgrades to consider include - More powerful CPU/processor (or upgrade to a new device), additional RAM, graphic card(s) updates, and upgrading from HDD to SSD for storage.

When there’s simply no time for unexpected delays for businesses,. devices that are powerful and flexible with built-in security can help keep you both productive and more protected. Security starts at the hardware level. Solutions such as the Intel vPro platform gives you innovative, hardware-based security technology that helps protect against leading security threats- giving both users and IT departments time and peace of mind back to their work days.

What’s the first step you take when assessing computer slow-downs?

24 Spice ups

“Show me what you’re doing and how you’re doing it” was/is my first step

8 Spice ups

Definitely a great start (unless this is your user lol!):

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5 Spice ups

What’s the first step you take when assessing computer slow-downs?

See who the user is, and possibly take a shot of bourbon to brace myself for the stupidity to follow. I’m joking, I don’t have bourbon at work, we keep vodka in the fridge (not a joke, we really do).

Seriously, which user it is seems to have a lot to do with what sort of trouble I am in for; some users have no patience for anything and complain if it takes over 20 seconds for Windows to load after a major update, while others have enough patience that they will wait 8 years or more before requesting an upgrade if we don’t go to them first.

For assessing the computer, I’ll ask if it is slow no matter what they are doing, or if it is a specific program. I’ve seen programs not check the system specs when installing a new version, and all of a sudden you have a program that requires a 7th gen i7 running on a 3rd gen i5 for example.

5 Spice ups

Actual troubleshooting tip for PC lag. STOP WASTING YOUR TIME Defragging your HDD and buy an SSD. You will save yourself minimum 40hrs a year troubleshooting nonsense and staring at loading screens from this one tip alone.

4 Spice ups

Cameras are NOT allowed in my site… how did you get this picture of my users?

6 Spice ups

I had an issue at my house a while back. I was experiencing some very slow internet for a couple days, Speed tests were fine but latency was high. Things weren’t loading properly. I finally found that the fan on my firewall (And in turn modem) died and was overheating. Once I replaced the fan and things cooled down, it finally got better. But took me a bit to really notice what was really wrong with no discernable issue.

1 Spice up

If we could get rid of hackers and the like we would be able to increase performance by 1000%. I have users complaining about brand new computers with more resources than they should ever need. The first thing most of them do is open every program they might use every day first thing and sometimes multiple copies. over 10 tabs in the browser all running etc… If you tell them to close these and it will help, they tell you it doesn’t because it takes so long for programs to open. Sometimes there are things running you can’t see and it’s hard to decipher the problem. A computer works great one moment and not the next even when brand new. We have too many updates, scans, and other things running all the time. isolate the computer from the world and get rid of all the protection software and it would run like gangbusters. Probably still wouldn’t satisfy half of the users out there though. We want everything yesterday. Fast is not fast enough. Now if you can stick them out in a shack in the wilderness and have them working off of 3G or dial up modem for a week. They might get a better appreciation for how good they have it.

Open the task manager, go to the performance tab and see if it is actually a PC problem or a user problem.

5 Spice ups

Are you using Chrome and how many windows are open?

2 Spice ups

Many people do everything online and consider the browser as the computer. Run an internet speed test and ping a remote server for two minutes. They may have a weak signal or failing network hardware.

1 Spice up

Windows 10&11

Turn off P2P Updates (allow downloads from other PC’s)

also change Delivery Optimization .advance Options

I prefer

Percentage of measured Bandwidth 50% each setting

Upload Setting’s

Minimum for both 5% and 5GB

Not necessarily. I use Chrome, currently have 330 tabs open (not kidding) and my laptop flies. And it’s not a monster - Dell Latitude 7490, Core i7-8650U, 16 GB RAM…

2 Spice ups

Second this. My first step is to check the performance tab on task manager and see what’s consuming RAM and CPU.

2 Spice ups

Last I heard you didn’t want to run defragmentation on SSD’s and I believe most drives installed now are SSD’s.

3 Spice ups

TRIM is used to optimize SSD’s… and that is a similar function.

2 Spice ups

I’d say just reformat/re-image but now just replace that spinning disk with NVMe which kinda justifies the reformat.

We have users who work from home who complain about slow internet speeds.

First thing we ask is how many people are watching Netflix/Amazon Prime/Disney, and how many are playing on Xbox/PS2 online?

Then how many of those are using Wifi, like you are?

1 Spice up