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Anyone using sonicwall (SRA series) for remote access for mobile employees? The current way our laptops are configured, is such that the sonicwall netextender (vpn client) boots up with the laptop; the user is prompted to the windows 7 logon screen where they login as normal. GPO caches credentials on the laptops for situations where a user is not online, or has to login first so they can connect to a wifi network not in their profile.

The issue we are having is when a user is prompted to change the password they aren’t able to always login properly. I’m having a hard time finding the true cause of the issue because there are multiple use cases. The password can be changed from the windows UI; or from the sonicwall SRA web-ui.

I think in a situation where they are connected to the internet, but for whatever reason their VPN connection is not activate they change their password via the sonicwall UI; but then next time they try to login to windows they use new credentials since they are not “on network” with no VPN connection they are unable to login.

How does everyone else handle remote users that need a VPN connection for most things to work? All the resources users need remotely require an internet connection, i thought about giving the laptops generic user\pass that does not expire and instead of publishing remote apps just have them connect to a terminal server and work via RDP? The laptops would act as a thin client basically…

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