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This month brought exciting and much anticipated updates from Webroot including the Allstate Identity Protection add-on that is now available to customers with an existing Webroot subscription. In addition, the Webroot 4.0 plugin for ConnectWise Automate is now up and live.

To view more information about what’s new at Webroot this December 2022, check out our blog post here .

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Webroot, award-winning anti-virus protection has now partnered with Allstate Identity Protection. With cyber threats evolving, a comprehensive consumer solution is more crucial than ever. That’s why we’re offering Allstate Identity Protection add-on to our customers who have an existing Webroot Subscription.

Cybercrime is evolving, your protection should too
The consumer anti-virus market is moving away from single use protection. Consumers want protection that covers their devices, identity, privacy – and they want to purchase it from just one company vs. buying multiple products from multiple companies. Consumers cannot keep up with evolving cyber threats, so they need an expert and trusted partner who can.

Protection for Your Identity

  • Financial Monitoring
  • Dark Web Monitoring
  • Identity Monitoring
  • 24/7 U.S.-based restoration
  • $25K fraud expense reimbursement

Can be added to existing Webroot Subscriptions: AntiVirus, Plus and Complete.

  • Support for Webroot Premium, Webroot + Allstate add-on customers on MyAccount Portal
  • Ability for Existing WSA Customers on MyAccount portal to upgrade to Premium or buy Webroot + Allstate add-on
  • Ability for Safe consumers on MyAccount Portal to buy Webroot Premium or buy WSA + Allstate add-on
  • Ability to access Allstate portal using SSO from MyAccount Portal for Webroot Premium, Webroot + Allstate add-on Customers
  • Allstate Support section on MyAccount Portal Support Page.
  • Fixes for My Account Portal and Safe Portals
    Learn more about the Webroot and Allstate partnership at our FAQ post:
    webroot | Allstate Identity Protection

Also our blog here:

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Just in time for the ConnectWise IT Nation, the much awaited Webroot 4.0 plugin for ConnectWise Automate is up and live. This new plugin version comes with a matrix of new features and a fresh database structure to support these features. See below for a comprehensive list of What to Expect from this release:

New in this release:

  • DNSP Integration: The plugin comes integrated with Webroot DNS Protection product, for customers that have an active Webroot DNSP subscription. This allows our customers to visualize their DNS data from within the plugin. The DNSP data can be viewed on multiple pages throughout the plugin.

  • Health check: To indicate the health of Webroot agent, a new column has been added on Computers page. This enables our clients to monitor the agent status and be aware of any issues.

  • User security: To be compliant with CW Automate user groups and their permission sets, the Webroot 4.0 plugin introduces a new checkbox on the Settings page. This user security setting ensures that ConnectWise Automate security model is followed and there is no exposure outside of access rules.

  • Deactivation: The 4.0 version also comes with the ability to deactivate a Webroot agent from within the plugin. A new action item is added on the Computers page for users to deactivate a computer directly from the plugin.

  • Sync Data: Along with the automatic data synchronization every 6 mins, the 4.0 version comes with a new button on the Settings page that provides the users the ability to synchronize data manually whenever needed.

  • New Database Structure: The new DB tables are created keeping in mind the efficiency and robustness of the Webroot plugin. Please note that after an update to the 4.0 version, all user data will be migrated to the new tables and the old tables will no longer be used. There will be absolutely no loss of any user data.
    Improvements:

  • UI – New improved & attractive UI

  • Logging – Server logs with detailed messages for easy debugging

  • Tooltips – Relevant and easy to understand tooltips

  • Consistent date formats – Time/date format has been made consistent with the server date settings
    Demo Videos:
    Configure API
    Setup Webroot Groups
    Setup Clients

Let us know what features updates you’re most excited to see from December 2022!

What other updates would you like to see in the future?