hello<\/p>\n
wanted to ask for those who work in small to mid companies, max 100 peoplish, what is your daily routine like? i am a one man IT in our company and find it hard for things to do to remain busy in all honesty (dont hang me for this statement)<\/strong><\/p>\n
it only takes so long to check backups and updates also ifeel like watching logs like a hawk are not really necessary?<\/p>\n i handle everything from password resets to server and infrastructure and of course, have to get approval for major projects.<\/p>\n i love my situation cause i am my own boss pretty much but certain times just wonder if this is the norm in small companies?<\/p>\n so i am like a king where i am but i dont want my skills to stagnate due to the lack of work since we are a small company if that makes sense.<\/p>\n would like to hear your thoughts<\/p>","upvoteCount":76,"answerCount":59,"datePublished":"2021-08-04T12:37:18.000Z","author":{"@type":"Person","name":"dontworryok","url":"https://community.spiceworks.com/u/dontworryok"},"suggestedAnswer":[{"@type":"Answer","text":" One of the things I have always done, and mostly I have worked for smaller companies, schools, and my current employer, a medical practice, is to learn the business as thoroughly as I can. I always kept a hand in teaching at schools. I worked a week or so in the warehouse when I ran IT for a sporting goods company, and at least observed the other departments. Understanding as many aspects of the business as possible made it so that I could be proactive about figuring out ways IT could further the success of the business/school. IT should never be seen as just a crisis response service, but should instead be seen as a valuable service for constant improvement.<\/p>\n Other things I do when I have time:<\/p>\n All of these things were done best during the quiet times when the phone wasn’t ringing off the hook, all the software systems were behaving, and the users were all happy.<\/p>","upvoteCount":19,"datePublished":"2021-08-05T10:36:37.000Z","url":"https://community.spiceworks.com/t/daily-routine-in-a-small-mid-company/807504/11","author":{"@type":"Person","name":"NULL","url":"https://community.spiceworks.com/u/NULL"}},{"@type":"Answer","text":" As someone in the same situation, I’m on Spiceworks more than I should be, I read up on trends, cyber security, various websites and forums etc. I make rounds 3 times a day just to show my face and make sure there’s no issues that folks just haven’t reported yet. I make sure I stop by the site directors office a few times if nothing else just to update on things or see how they’re doing. So long as the work that needs doing, is done, and you haven’t broken out your gaming laptop to do “research” you’re good Other little things - cable management (never ending project) cleaning up the closets of anything that doesn’t need to be there, organize inventory, create a VM and play with different OS’s or Linux distros, look into better alternatives to current in place solutions. Look for money - I say this last one as it was advice an old boss gave to me<\/p>\n “When someone asks what you’re doing, say you’re looking for money. When they say why, or what? tell them, you’re looking for ways to save the company money by reducing overhead, automating tasks etc” It’s always stuck with me.<\/p>","upvoteCount":11,"datePublished":"2021-08-05T11:20:50.000Z","url":"https://community.spiceworks.com/t/daily-routine-in-a-small-mid-company/807504/12","author":{"@type":"Person","name":"captitguy","url":"https://community.spiceworks.com/u/captitguy"}},{"@type":"Answer","text":" I hope this helps…<\/p>\n I’m a one man 100ish person shop, just past a badly needed refresh. I think I changed everything but the wire in the wall. So, I feel you. I worked feverishly for months to make this happen, and now well - everything kinda just works like it’s supposed to. Now what? Make your like even easier.<\/p>\n Well, I take lunches. I Talk to people in the company. It’s amazing what you can find that you didn’t know was broken by just by walking around.<\/p>\n When you feel yourself cruising, take a long honest look at the times when things were really busy, and figure out what would have been nice to have like documentation if you suddenly need to scale out (rent-a-techs) or what can you stage before the next “big” refresh?<\/p>\n You know your organization - how can you automate your daily tasks so you can handle the extraordinary?<\/p>\n Do you have a disaster plan? Is it updated?<\/p>\n Do you have an incident response plan?<\/p>\n And of course, forward think. What tech is coming down the pipe that I need to know before I have to implement it?<\/p>\n Also, cruising gives me the option to review each contract as it comes up to see if this tech is the best fit for our current situation, or if there’s a better software or procedure. I know we’re about to change accounting software soon, so what can I do beforehand to help that department get through it?<\/p>\n I look at this like maintenance of a house - there’s daily stuff, seasonal stuff, and then there’s the emergency stuff. If the first two are caught up, emergency stuff is so much easier to handle.<\/p>","upvoteCount":9,"datePublished":"2021-08-05T11:36:01.000Z","url":"https://community.spiceworks.com/t/daily-routine-in-a-small-mid-company/807504/13","author":{"@type":"Person","name":"spiceuser-5m4u0","url":"https://community.spiceworks.com/u/spiceuser-5m4u0"}},{"@type":"Answer","text":" I’m in a 100-120 person company and we have two IT, including myself. We have VMWare farm with vSphere and at least 20 servers. We have a huge amount of data to look after, backup, etc. Printers take up much of the day to look after, head cleanings, calibrations, malfunctions, etc. I look after AT&T and Verizon mobile devices and AV consoles. And we don’t even have automated updates yet. We still have Windows 7 computers. An we are updating to Windows 10 every chance we have. Anything technology-wise IT takes care of it with the company. We have to look after manufacturing processes at different offices, etc. Although our security is very lax, we are now looking into providing more security. So that involves learning more about that too now. So there is lots to do for us anyway. We do have a Windows Engineer consultant to use for the major and complex operations.<\/p>","upvoteCount":3,"datePublished":"2021-08-05T11:43:56.000Z","url":"https://community.spiceworks.com/t/daily-routine-in-a-small-mid-company/807504/14","author":{"@type":"Person","name":"jerryhorn","url":"https://community.spiceworks.com/u/jerryhorn"}},{"@type":"Answer","text":"
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