new installatioin of SpiceWorks on Windows Server 2019

oes-inc · 2019-04-04T16:25:49.000Z

This was a fresh OS install with a new install of Spiceworks.

on the first launch of the Desktop from the server, it never progresses past the first page.“Spiceworks is heating up …”

From my client PC the page is never resolved.

What should I look for?

Thanks

Garry

anthony7445 · 2019-04-04T16:35:52.000Z

https://community.spiceworks.com/support/desktop/docs/spiceworks-requirements

I don’t think SW can work on 2019.

big-green-man · 2019-04-04T18:15:38.000Z

anthony7445:

https://community.spiceworks.com/support/desktop/docs/spiceworks-requirements

I don’t think SW can work on 2019.

I agree. You shouldn’t be installing on unsupported OSes unless you’re willing to support yourself.

That being said, this is usually cased when your HTTP or HTTPS ports are already in use by another application. Production.log and/or netstat would confirm.

oes-inc · 2019-04-04T18:40:13.000Z

As usual, the cause was more than one issue.

There was a pending reboot from an update which allowed the Desktop to open on the server and complete the first task and from the client the firewall was blocking the port.

As for the unsupported OS, that’s my call. thinking that if it ran on Windows 10 why not Server 2019, and I didn’t want to install an old OS (2012R2 Really?)

Thanks for your help

big-green-man · 2019-04-04T18:44:50.000Z

Garry D:

As usual, the cause was more than one issue.

There was a pending reboot from an update which allowed the Desktop to open on the server and complete the first task and from the client the firewall was blocking the port.

That would definitely do it. The installer should open the ports automatically, though.

Garry D:

As for the unsupported OS, that’s my call. thinking that if it ran on Windows 10 why not Server 2019, and I didn’t want to install an old OS (2012R2 Really?)

Thanks for your help

Definitely your call, but be prepared for SW support to tell you to move to a supported OS if you ever need help directly from them. It’s not that it won’t work on 2019 (or 2016 for that matter) - it’s just that Spiceworks hasn’t tested it, so they don’t know if it will work or not.

Spiceworks Desktop is essentially on hold until they figure out the unified codebase, which is where a lot of the resources are going. That’s probably why they aren’t testing the current release on new OSes.

State of Desktop app v8.0 Spiceworks

Hi everyone, we’ve been working hard on our Inventory products, but have not provided a recent update on the status of the Inventory 8.0 beta or the general future of the Desktop app (Help Desk and Inventory). Below are details around where both are headed, and how it ties into what we’re working on for Help Desk and Inventory products. Inventory 8.0 beta The 2017 beta releases of Inventory 8.0 made it apparent that application performance would be a challenge for both Inventory and Help Desk.…

Rod-IT · 2019-04-04T19:36:40.000Z

Garry D:

As for the unsupported OS, that’s my call. thinking that if it ran on Windows 10 why not Server 2019

You can run Exchange on 2019 but would you put it on Windows 10 based on your thinking? would you?

Just because something can run on an OS that doesn’t make it supported, testing to guarantee it’s 100% stable or compatible may not have been established, there is often a reason things are not listed as supported and while you are 100% entitled to put it on an unsupported OS by personal choice, you do so accepting you may have limited suport or none entirely.

jackie · 2019-04-05T13:20:27.000Z

If it doesn’t ever start, check the fatal.log.

katalin2003 · 2020-01-16T10:37:41.000Z

Server 2019 is now listed as supported OS.