1

When at home I connect via VPN to the business network. I can remote desktop into some machines but not others.

Remote access is allowed on all machines. Windows firewall is off on all machines. I can ping the machines that won’t allow me to rdp. I can browse to their shares.

Here’s the curious part. If I rdp into the server, I can then rdp into the machines that I am not able to rdp into from my laptop.

Any ideas of what this could be caused by?

2 Spice ups
2

Do you have VLAN’s setup? Sounds like you are blocking RDP for certain parts of your network from the outside, but not from the inside.

Check you firewall rules. See what you allow VPN users to access. You might have specified a range for systems to allow access through VPN.

3

You may have an IP conflict on your local lan with your corp lan.

We have this issue from time to time. if a remote user has the same subnet at home they can not access any device on the corp lan with the same IP as a device on there local lan.

4

Thanks for the replies guys.

We have no VLANs setup. No rules setup for VPN users. Full access.

Different subnet at home.

While I can only access some machines by rdp, my colleague can access all. His home subnet is the same as mine.

Here’s the kicker. When we are in the office together, I can access the machine in question, but he can not.

I’m really stumped on this one. We’ve used rdp over VPN to access this PC for months. This just started a few days ago.

Any other ideas/thoughts?

Thanks

5

I see you mention you can RDP to servers but the issue is with clients…I’m assuming you use DHCP for your clients and static IPs for servers. Is this a Windows environment? If so what are you using for VPN?

6

I can access most of the clients by rdp except for the one I need in to. It is a 2003 domain with /xp/vista clients. Using sonicwall global vpn client on the laptops and sonicwall firewalls at the customer’s location.

7

What’s the OS on the one you can’t access? Sorry if you’ve answered that before but I skimmed through the thread cuz I’m being lazy lol

8

Do you get the login screen, but denied login, or does it just tell you the remote machine’s not responding?

9

I also have this happen at times from home. I have an AT&T Netgate device on my ADSL line which gives me full access to our corporate network (AT&T are the VPN provider for the Group I work for). Sometimes it seems to be a DNS (or even WINS) issue, in that I can’t RDP via the server name, but have no problem via the IP Address. All servers have fixed IP Addesses, but some had not had the DNS addresses changed just after AT&T changed one of ours on the VPN. Updating all the missed servers with the correct DNS addresses seemed to do the trick.

10

Exactly what is the message that it spits back at you when it bans remote access to the funky machine? I think the issues definitely lies with that machine and not you and your colleague’s setups.