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Protect your business data with Carbonite solutions. From onsite, cloud and hybrid backup to high availability and document retention, Carbonite gives you powerful, secure and reliable protection for any type of data.

Featured solutions:

  • Carbonite Safe: Automatically back up your computers and servers to the cloud with options to protect files locally for faster recovery. Carbonite Safe Backup is designed to scale from consumers and home offices to small businesses with one or more servers.
  • Carbonite Endpoint: Automatic, secure data protection for endpoints–with deployment flexibility for large, distributed organizations.
  • Carbonite Server: All-in-one backup and recovery solution for physical, virtual and legacy systems with optional cloud failover.
    Check out the product website

Rating: 3 out of 5 stars

2

For a home computer, Carbonite is the best Off-Site Backup I’ve seen, yet! Very simple to setup, and the best part is, you can forget about it. No tapes, CDs, floppies, or flash drives.

Overall Rating

5 out of 5 stars

3

This is a great product for home users and even small businesses. I had a laptop that was backed up by Carbonite that was stolen out of my car. I was able to retrieve the entire contents of the laptop and get on with my life. It has an intuitive interface and is very easy to used.

I mark it down a little because, like all consumer cloud-based backups, it can be slow and if you have limited bandwidth (standard DSL, for instance) it can choke you out. Also, they don’t have a bulk deal for those of us with multiple machines. But, other than that, this is a tremendously good, simple and effective cloud based backup solution.

Overall Rating

4 out of 5 stars

4

Slow and antiquated when I tried it. No thanks!

Overall Rating

2 out of 5 stars

5

Seems to ideal for home users and could be for a small business such as ourselves.

Overall Rating

4 out of 5 stars

6

Reliable and great price. Works well for backing up my remote sales force that rarely touch our network.

Overall Rating

4 out of 5 stars

7

The real challenge is what do you expect from a service that is only $50 a year. I gave it 3 stars because it meets expectations. It is extremely slow for recovery as well as back up. For instance I have a lot of photos that are around 10mb +each and I just shot 400 pictures totaling around 7 GB. That was Sunday. It is at 6.4 GB still to back up. On the other hand I have now 350 GB uploaded to Carbonite. FYI it will only back up internal drives so if anyone knows of a way to make it think a USB drive is internal please let me know.

I am looking at Symform as a possible symform.com

Overall Rating

3 out of 5 stars

8

Very good service, but I prefer Backblaze.

Overall Rating

4 out of 5 stars

9

I have three users who swear by Carbonite. The program installs easily, is a snap to transfer to a new computer, and those that use it here swear by it. I will say the product does what it says it does. I still ding it two stars.

My problem with Carbonite is how it treats our AV software. We have Trend Micro (Enterprise) on our network. On XP machines, we had no problem. With the changes Microsoft made to how the Action Center/Security Center works with WMI for Windows 7, there appears to be a slight problem. Within a few days of being installed, Carbonite appears to be deleting Trend Micro from the WMI repository.

We have 23 Windows 7 computers deployed, and 3 of them have Carbonite (identical laptops, common software build, 32-bit, Win7 Pro). Personally, if the users made use of their network share, they would not need it, but ya can’t fight city hall. Two of those users have/had local admin rights on the machine, or a net admin account. The third was set up as a Power User. On the first two, Trend lasts in the SecurityCenter2 AntiVirusProduct object for two days or less before it’s removed, and the Action Center reports “No Anti Virus product installed.” The third one lasted several months, but finally succumbed. Perhaps when I logged on as local admin to do some updating for the user.

I have a running help request on this issue on the Community Forums, and am working (somewhat) with Trend Micro to resolve this issue.
http://community.spiceworks.com/topic/139450-windows-7-not-seeing-av-in-securitycenter2?page=1#entry-814837

Overall Rating

3 out of 5 stars

10

Been reliable… have not needed to call for support…
Restoring can sometimes be a pain

Overall Rating

4 out of 5 stars

11

Really slows down a machine. We almost always remove it and push the client towards Backblaze.com which has the same pricing but much better performance.

Overall Rating

1 out of 5 stars

12

Great product! Very easy to use and set-up!

Overall Rating

5 out of 5 stars

13

This product serves a purpose for cheap offsite backup for the individual user. fFor me this is in addition to TimeCapsule which is my on-site, easy to restore from backup. Carbonite is slow (3 months of always on to back up 112GB), will be slow to restore from, but gives me that warm and fuzzy “My data is safe if my house burns down” feeling for roughly $50 a year.

It is sufficient for its purpose, but I am looking elsewhere for better SLA.

Overall Rating

3 out of 5 stars

14

Everyone talks about Carbonite and how easy it is to backup but have you ever had to restore? Keep in mind you slowly transfer your files, over the internet, to store on their server. It doesn’t keep up like ordinary local backups. Now that you’ve transferred your many GBs of data over to Carbonite, you have to download all of this data back when you need to restore. This process is PAINFULLY slow. It’s like transferring a file over Skype. They set you for like a 50kbps download speed. Yeah, that’s fantastic when you have a mission critical machine that you need to restore ASAP after a hard drive failure. Moral of the story is, do a local backup. You’ll thank me later.

Overall Rating

1 out of 5 stars

1 Spice up
15

I used this for a year at home and dropped it just because I thought it was pricey. My switch to a product that allows me to sync to a NAS first. I recommend to other home users though.

Overall Rating

4 out of 5 stars

16

With the changes in their pricing structure for businesses (can’t backup a server anymore with the standard $60/yr account), I’m a little annoyed. On the other hand, they have saved my bacon more than once when a user has term’d and deleted all their files.

Overall Rating

4 out of 5 stars

17

Haven’t had any problems with backups, but never actually needed the product in for data recovery.

Overall Rating

4 out of 5 stars

18

Initial Post: Terrible service for enterprise users. This service was obviously built for the casual home user and for them it would be great. For large enterprise users, the uploads and restores are terribly slow but most importantly their quota system is faulty. It over-reports the amount of storage used because it is too slow at deleting old backups that are being overwritten. Therefore, it requires the business to purchase TWICE the amount of storage actually needed. The worst part is that once the over-quota condition occurs, THEY IMMEDIATELY SHUT DOWN ALL OF THE CUSTOMER’S ONLINE BACKUPS. When confronted with this, I initially got an “oh well…” response from the business side of Carbonite. Technical side of Carbonite admitted this was an issue.

Update: Carbonite has reached out to us and has committed to rectifying the situation. And while I wish it hadn’t taken such drastic measures, it does appear they are listening to the customer and trying to make things right with us. I am bumping up my rating and will update again once they actually change the policy. In the meantime, they have found a way for our backups to continue until they get it sorted out. I do appreciate the effort and hope that I can validate it even further with my next update.

Update 2: Still wondering when Carbonite will make a permanent change. While they have increased the amount of storage we have, and I’m appreciative for that, I’m not sure they’ve actually addressed the issue so that it doesn’t happen to others. Also, the restore function of their software is so slow that it is almost unusable. You click and wait… often times for several minutes, before the application responds. This when doing something as simple as selecting (checking and unchecking) which files to restore. You uncheck a single file and wait… I seriously cannot wait for our contract to expire although it might while waiting for their restore application to respond.

Overall Rating

2 out of 5 stars

19

easy to install and setup… used this product for about 2 years never had a problem…

Overall Rating

4 out of 5 stars

20

I’ve had to work with Carbonite a few times in the past, and, well, it works, if you bully it into working. Seem to be quite a few stability and performance issues.

Overall Rating

2 out of 5 stars