The Great Spiceworks Scavenger Hunt of 2017!

clutka · 2018-10-25T12:32:10.000Z

rickmarvel:

Still seeing it

Spiceworks knows that the on-premises version of the software will have the old logo. It was mainly the website they were looking for.

Sarah Crook (Spiceworks):

Major ones we already know about:

Everything in the Spiceworks apps

All Spiceworks-specific ads in the community or on mobile

Things that are already updated, but your browser cache hasn’t updated yet:

Favicons in the Community

Cyali · 2019-01-29T16:58:55.000Z

Still showing up in the ads that yell at you for blocking ads.

(Which I’ll completely stop doing when there’s no ads at the top/bottom of the screen or they’re minimizable.)

Capture.png800×441 108 KB

chancedority2 · 2019-02-20T11:53:23.000Z

The Spiceworks Help Desk still has this old logo on version 7.5.00107 the latest version.

jonathanlefeber · 2019-06-05T12:49:26.000Z

Encountered a community user lockout page today:

https://community.spiceworks.com/security_messages/user_locked

Spiceworks.png800×181 13.5 KB

Also that ‘first time you log into the community from your helpdesk’ temporary splash page still has the old logo.

spiceuser-sysq6 · 2019-06-25T10:06:05.000Z

Yeah still shows in the ticketing system:

scheff1 · 2019-09-09T07:15:08.000Z

So are you looking for this one as attached:

It’s in the community pages for the download of the .ova image of the help desk OVA download page for help desk .

spice.logo.20190909.png800×594 122 KB

spiceworks.logo.20190909.png1373×1019 174 KB

@sarah

scheff1 · 2019-09-10T15:16:12.000Z

Hi Sarah,

here come the next two locations of old logo with current on premise solution:

spice.logo.20190910.png800×603 97.9 KB

Thats when logging in on local helpdesk or dashboard.

spice.logo.login.20190910.png800×603 96.7 KB

And that’s the error message when going backwards in the web browser to the first screen for connecting to the community while been already connected to the community before.

@sarah

scheff1 · 2019-09-10T20:45:08.000Z

Hi Sarah,

after logging out, I saw the old logo also on the logout window.

spice.logo.logout.20190910.png800×603 112 KB

@sarah

clutka · 2019-09-10T21:42:27.000Z

Spiceworks is aware that their desktop software contains the old logo. As they are not updating that software – it’s been 5 years now – they’re not concerned. This was more for the website.

scheff1 · 2019-09-11T08:08:01.000Z

MAINSTRIKE:

Spiceworks is aware that their desktop software contains the old logo. As they are not updating that software – it’s been 5 years now – they’re not concerned. This was more for the website.

So if true, why don’t they close this topic then?

I’ve read not all those hundreds of posts, just the first few and last few pages of replies. And there, Sarah states the opposite, knowing of their old logo in certain named community sections. I didn’t get any feedback that they wouldn’t be concerned. I got the impression instead that they acknowledge the findings and take them into account, on lower priority probably.

I did take a look on some of the version history of Spiceworks. In combination with an answer to a support request, my understanding is slightly different. I understood that they put priority 1st on the cloud solution, then on unifying code between cloud and on premise solution before restarting feature updates for (then unified) on premise solution.

Seeing how they secretely replaced the download of on premise help desk installer by help desk virtual image (including installation documentation), it looks into a different direction for on premise though. But haven’t read about any such shift in intended roadmap and direction or so.

jonathanlefeber · 2019-09-11T10:11:55.000Z

scheff1:

MAINSTRIKE:

Spiceworks is aware that their desktop software contains the old logo. As they are not updating that software – it’s been 5 years now – they’re not concerned. This was more for the website.

So if true, why don’t they close this topic then?

I’ve read not all those hundreds of posts, just the first few and last few pages of replies. And there, Sarah states the opposite, knowing of their old logo in certain named community sections. I didn’t get any feedback that they wouldn’t be concerned. I got the impression instead that they acknowledge the findings and take them into account, on lower priority probably.

I did take a look on some of the version history of Spiceworks. In combination with an answer to a support request, my understanding is slightly different. I understood that they put priority 1st on the cloud solution, then on unifying code between cloud and on premise solution before restarting feature updates for (then unified) on premise solution.

Seeing how they secretely replaced the download of on premise help desk installer by help desk virtual image (including installation documentation), it looks into a different direction for on premise though. But haven’t read about any such shift in intended roadmap and direction or so.

This post might provide a bit more insight:

Is there a roadmap for SpiceWorks v8? A tentative release date? Spiceworks

Hi and first, sorry if this has been asked again, I cannot seem to find an answer. I can see that you split up SpiceWorks into multiple parts and also have on-premise and hosted versions. This has caused some confusion for us and we cannot find any information about what is the outlook / plan / roadmap overall for SpiceWorks. Will there be a new on-premise version for Inventory&HelpDesk? Or is V7.5 the last one? I saw something quite a while back about SpiceWorks v8 but cannot seem to find any…

Given how Spiceworks has de-prioritized on-prem, as well as multiple instances of their developers taking multi-month breaks to ‘see how the beta is going’, I’ve given up on Spiceworks as a helpdesk solution, personally.

clutka · 2019-09-11T11:44:39.000Z

scheff1:

MAINSTRIKE:

Spiceworks is aware that their desktop software contains the old logo. As they are not updating that software – it’s been 5 years now – they’re not concerned. This was more for the website.

So if true, why don’t they close this topic then?

Because they want to continue receiving information on old logos in the wild, i.e. with partners, on their own site, etc.

Second post of this topic at The Great Spiceworks Scavenger Hunt of 2017! reads, “Major ones we already know about: Everything in the Spiceworks apps.” Since version 7.5’s release was four years ago (originally I said five, my mistake) and the topic has been open for two of those years, one would reasonably assume that they’re still aware of the old logo being in the application.

I didn’t get any feedback that they wouldn’t be concerned. I got the impression instead that they acknowledge the findings and take them into account, on lower priority probably.

An absence of a response doesn’t equate acknowledgement or action.

You not having been given feedback could have also been Sarah stating to herself: Uh, again? We mentioned that we knew about the issues with the app in the second post of the topic. I’m not responding.

But haven’t read about any such shift in intended roadmap and direction or so.

It’s there but sometimes hard to find. Spiceworks has been secretive selective with their information in the past. There will be no version 8 of the Spiceworks on-premises app. State of Desktop app v8.0 Most of the long-standing members knew that about a year or two prior to that announcement because of the sheer amount of time for a build to be issued. With no version 8, they’re not concerned with the logo in v7.5. If they really wanted to get that out, they’d deprecate the software and force and upgrade to a newer version as they’ve done in the past with some of their releases.

About the roadmap, some of us had noticed that it was taken down from https://community.spiceworks.com/product-plans because it was more detailed. Now it’s a very generalised version stating that 7.5 and 8.0 beta are no longer being developed.

Remember that Spiceworks was never a software development company. They were always a marketing company and the product was/is us. They just needed a way to get us initially. When they first started, the forums consisted of a simply help community for debugging installation issues and such. They had to lure users to the Spiceworks name with the software. Now they’re a major player in the IT collaboration space and now have been bought out by J2 Global/Ziff-Davis, they don’t need that software with all the Google-fu exposure.

sarah · 2019-09-11T12:52:58.000Z

Hey yall! I’d rather get duplicate reports on these things than nothing at all. Thanks for sharing that info, but please know that dupes are a-okay with us! ^^

Sean-Spiceworks · 2019-09-11T15:48:30.000Z

Sarah Crook (Spiceworks):

Hey yall! I’d rather get duplicate reports on these things than nothing at all. Thanks for sharing that info, but please know that dupes are a-okay with us! ^^

Pretty much what Sarah said. We know we’re going to (and have) get some duplicates but better to be over-aware than miss things. Never know what someone might find that we’ve all missed so far!

And I believe we got you awarded the Brand Scavenger Hunt badge, @scheff1 ; thanks for keeping this moving forward!

eaglemitchell · 2019-10-08T16:33:32.000Z

Maybe it’s intentional, but I know for a while you guys were trying to track down instances of the old logo. I found one here in this email I just got about BA’s.

Old_Logo.png800×420 72.1 KB

@suzanne-spiceworks

Suzanne-Spiceworks · 2019-10-08T16:35:27.000Z

EagleMitchell:

Maybe it’s intentional, but I know for a while you guys were trying to track down instances of the old logo. I found one here in this email I just got about BA’s.

Thanks for reporting that, Eagle.

Badge granted.

spiceuser-j7jky · 2020-08-16T22:14:11.000Z

Found two. What you’re in the transition from the Spiceworks Helpdesk app to the spiceworks website the old logo appears
( http://[REDACTED]/community/login?redirect=%2Fmessages%2Finbox%3Fsource%3Dnavbar )

Spiceworks.png800×238 55.4 KB

@suzanne-spiceworks

Suzanne-Spiceworks · 2020-08-18T12:28:13.000Z

Thanks for reporting that, Liam. Badge granted.

big-green-man · 2021-05-21T12:35:24.000Z

Old logo spotting on the Search error message

unknown.png800×192 22.4 KB

Suzanne-Spiceworks · 2021-05-21T12:51:07.000Z

Thanks for reporting, BGM. Badge granted.

However, it probably won’t get fixed anytime soon, just so you know. I’m going to re-lock this topic because the Scavenger Hunt is over. When we redesign stuff going forward, these will slowly go away, but it isn’t a priority right now, so no use in reporting them (sorry).