Links to Spiceworks help/forums broken?

jhoaas · 2024-04-19T16:12:51.585Z

For example, this link brings me to a page when i search how to find a desktop version of the Device Inventory.
https://www.spiceworks.com/support/inventory/

The “Spiceworks Support Forum” links is broken, it gives me an error that it doesnt exist. I have run into that multiple times when trying to find info on spiceworks functionality, and its a little frustrating.

Rod-IT · 2024-04-19T16:40:06.440Z

That will get picked up as a broken link by support now you’ve highlighted it.

As to your search for help - what do you need assistance with, perhaps the community or myself can assist you.

FYI, the community has undergone a platform change in the last month, so links from the old site may be broken, please highlight them as you have done, but don’t be afraid to ask us all for help.

GeorgeSVFC · 2024-04-19T17:18:52.013Z

It works now, though that is part of the no-longer-supported self-hosted version of the software.

jhoaas · 2024-04-19T17:30:55.964Z

Ok, thanks. So there is no desktop version of the device inventory anymore? I was hoping that may have a few features the online version is missing.

Rod-IT · 2024-04-19T17:49:52.345Z

jhoaas:

So there is no desktop version of the device inventory anymore? I was hoping that may have a few features the online version is missing.

There has not been for a number of years.

What features are you missing or hoping for, perhaps an alterative product can be recommended for you.

Sean-Spiceworks · 2024-04-19T17:51:59.290Z

Thanks for calling this out (about the links). I’m finding a few like this (such as on the Mobile Apps support page) so creating a tix now to get these resolved.

As for legacy Desktop, the ticketing & Inventory on-premises app, I found the announcement we put out in 2021 (in case that helps):

What’s going on with Spiceworks Tools & Apps in 2021? Spiceworks Support

Hi SpiceHeads, While we’ve been posting various updates as of late, we know many of you are curious about the direction of the Spiceworks Tools & Apps. We want to make sure you’re not just aware of our plans but are also a part of the conversation. The road behind us Our primary focus this year is on helping our members migrate off of the legacy Desktop application. Back in 2018, we announced that we were no longer going to be improving Spiceworks Desktop after version 7.5 and that version 8.0…

jhoaas · 2024-04-25T15:10:11.080Z

Ok, i wasnt sure on the desktop version, as there is a link to a “2-minute survey” thats first question is: “Are you currently using Spiceworks Inventory on-prem (Desktop)?” it led me to believe there was one still.

Here is the link: Inventory Online in-app feedback (google.com)

Just a couple things so far:

Would like to be able to re-arrange the columns in the inventory screen–for example i would like to move the last user and owner columns to the far left.
Potential duplicates–i cannot find a way to mark that they are not duplicates. It thinks all my surface tablets are duplicates for some reason.