1

I’ve tried upgrade install and clean install. Since the new update, spiceworks takes 20-30 minutes to start and can’t get past the initial page. Uninstalled and went back to the previous version and everything works. Anyone had this problem or can help me with it? Any help appreciated.

1 Spice up
2

Send us an email and we can work with you to check out why the migration to 4.5 is failing for you.

3

Are you saying that Spiceworks 4.5 is not running correctly? When you say you go to a previous version do you mean going back to 4.1, or a previous version of 4.5?

Spiceworks 4.5 uses Apache instead of Mongrel for our web server and that can cause some issues in start up compared to the older version.

Have you tried disabling your antivirus to test and see if that helps?

Thanks

4

I’ve sent the email in. Once i try to start up spice works the splash screen shows starting. It stays like that for 20 - 30 minutes. Eventually it will load the dashboard. On the clean install i’ve tried, once it actually loads the overlay pops up and asks me how i want to start but will not accept any input. I have disabled the antivirus which did not help. I am running on 4.1 right now. Our site will soon be down for the day. I will check the posts in the morning. Thanks for the fast responses.

5

I’ve upgraded the reinstalled 4.1 to 4.5. Also i changed the port from 80 to 90 and things seem to be running better. On the dashboard license manager, news and tv stay at a loading windows. The network map window says i need flash version 10. I’ve installed it and it still says its missing. I also can’t make any changes to the network scan settings. Any help is appreciated.

6

Ive changed the ports and used the https port to login. It is running fine now. Thanks for everyones help.