Spiceworks locking out my domain user account

harbirpawar · 2013-09-23T12:33:43.000Z

Hi,

I have just updated to the latest build of Spiceworks.

Since doing this my own domain user account in AD seems to be constantly getting locked out.

I have been through the DC failure audit logs. These are all originating from the Spiceworks server.

Any ideas what could cause this?

These are only occurring for my own account. I have had a look through the spiceworks settings and not found any reference to my domain user account.

Thanks.

Little-Green-Man · 2013-09-23T12:37:02.000Z

Are you using your domain account to perform the scans?

harbirpawar · 2013-09-23T12:43:40.000Z

Haha Thanks.

Looks like when I setup spiceworks I added a number of accounts to try get some pc’s that wouldn’t scan to work including my own desktop.

Chances are its because of this.

johnathanrevell · 2013-09-23T12:49:49.000Z

Yes this will be it Harbir.

I’d recommend making a dedicated account just for scanning. Saves this sort of problem in future

harbirpawar · 2013-09-23T12:51:59.000Z

What local groups should this account be a member of for it to be used to scan?

johnathanrevell · 2013-09-23T12:53:53.000Z

I have a feeling that it needs full domain admin permissions.

harbirpawar · 2013-09-23T12:55:06.000Z

So a domain account with local admin rights?

johnathanrevell · 2013-09-23T13:29:25.000Z

Yes that should do it.

When spiceworks reads data through WMI, it needs quite a lot of permissions due to where it gathers the information from.

harbirpawar · 2013-09-23T13:33:17.000Z

Great thanks.

Little-Green-Man · 2013-09-23T14:42:06.000Z

Local admin will / should work every time. Domain admin should also work.