SendGrid Status

All Systems Operational

Mail Sending Operational

API v3 Operational

SMTP Operational

API v2 Operational

Marketing Campaigns Operational

Webhooks Operational

Event Webhook Operational

Parse API Operational

API Operational

Website Operational

Statistics Operational

Email Activity Operational

Partners Operational

Billing Operational

Legacy Marketing Campaigns Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 7, 2025

No incidents reported today.

Jun 6, 2025

API Keys Revert to "Restricted Access"

Resolved - Our engineers have monitored the fix and confirmed the issue with API Keys reverting to "Restricted Access" has been resolved. All services are now operating normally at this time.
Jun 6, 07:39 PDT

Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Jun 5, 21:42 PDT

Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
Jun 5, 20:44 PDT

Update - Our engineers are still investigating the issue. We will provide another update in one hour or as soon as more information becomes available.
Jun 5, 20:04 PDT

Update - Our engineers are still investigating the issue. We will provide another update in one hour or as soon as more information becomes available.
Jun 5, 19:10 PDT

Investigating - Starting around 6:00pm Pacific Time on Thursday, June 5th, our engineers began investigating an issue with API Keys reverting to "Restricted Access". Users may experience issues with updating API key permissions in the UI. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
Jun 5, 18:14 PDT

Jun 5, 2025

Jun 4, 2025

Customers not able to update their payment methods or upgrade subscriptions

Resolved - At this time all issues with processing payments/ upgrades has been confirmed as resolved.
Jun 4, 09:23 PDT

Identified - Starting around 7 AM PST on 6/04/2025, our engineers began investigating an issue with processing payments / upgrades. Users may experience difficulties updating their payment methods or upgrading subscriptions. This issue does not impact mail send.

Our engineers have identified the issue and are actively working towards a resolution. We have identified the affected accounts and are diligently ensuring that all systems are restored to optimal performance. We will provide another update in 30 minutes, or sooner if more information becomes available.
Jun 4, 08:56 PDT

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.