Salesforce.com Patents

Salesforce.com Inc. provides enterprise cloud computing solutions in the areas of sales force automation, customer service and support, community building, marketing automation and analytics.

Salesforce.com Patents by Type
  • Publication number: 20210103568
    Abstract: Migration results in specific action requests to move data from a source system instance to a target system instance. Migration may consume many resources. In an effort to monitor migration effects on source and/or target performance, one or more traffic lights are determined to monitor utilization of resources of the source and/or target. Based on the one or more traffic lights, migration is dynamically throttled. The one or more traffic light may be assigned a status based on how the migration affects performance of another data operation which may be contemporaneously operating on either the source and/or the target.
    Type: Application
    Filed: October 2, 2019
    Publication date: April 8, 2021
    Applicant: salesforce.com, Inc.
    Inventors: Ilya ZASLAVSKY, Ping YUN, Raksha SUBRAMANYAM
  • Publication number: 20210103567
    Abstract: Migration results in specific action requests to move data from a source system instance to a target system instance. Migration may consume many resources. In an effort to monitor migration effects on source and/or target performance, one or more traffic lights are determined to monitor utilization of resources of the source and/or target. Based on the one or more traffic lights, migration is dynamically throttled. The one or more traffic light may be assigned a status based on how the migration affects performance of another data operation which may be contemporaneously operating on either the source and/or the target.
    Type: Application
    Filed: October 2, 2019
    Publication date: April 8, 2021
    Applicant: Salesforce.com, inc.
    Inventors: Ilya ZASLAVSKY, Ping YUN, Raksha SUBRAMANYAM, Rilson NASCIMENTO
  • Patent number: 10970486
    Abstract: Approaches to using unstructured input to update heterogeneous data stores include receiving unstructured text input, receiving a template for interpreting the unstructured text input, identifying, using an entity classifier, entities in the unstructured text input, identifying one or more potential parent entities from the identified entities based on the template, receiving a selection of a parent entity from the one or more potential parent entities, identifying one or more potential child entities from the identified entities based on the template and the selected parent entity, receiving a selection of a child entity from the one or more potential child entities, identifying an action item in the unstructured text input based on the identified entities and the template, determining, using an intent classifier, an intent of the action item, and updating a data store based on the determined intent, the identified entities, and the selected child entity.
    Type: Grant
    Filed: September 18, 2018
    Date of Patent: April 6, 2021
    Assignee: salesforce.com, inc.
    Inventors: Michael Machado, John Ball, Thomas Archie Cook, Jr., Shashank Harinath, Roojuta Lalani, Zineb Laraki, Qingqing Liu, Mike Rosenbaum, Karl Ryszard Skucha, Jean-Marc Soumet, Manju Vijayakumar
  • Patent number: 10970268
    Abstract: Disclosed herein are system, method, and computer program product embodiments system of migration and validation. An embodiment operates by receiving an indication of a plurality of documents for migration from a legacy data format to a new data format of a computing system. A first set of data statistics corresponding to a selected one of the subset of documents prior to a performance of the migration, and a second set of data statistics corresponding to the selected document after the performance of the migration are determined. Both the first set of data statistics and the second set of data statistics side-by-side for the selected document are displayed. An indication whether the migration is validated or invalidated is received.
    Type: Grant
    Filed: November 3, 2017
    Date of Patent: April 6, 2021
    Assignee: salesforce.com, inc.
    Inventors: Minh Nguyen, Kevin Wang, Devra Struzenberg, Zhongyu Ma, Xin Li, Ronald Liu, Carla Ferreira, Amber Murray, Le Gao
  • Patent number: 10970468
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with one or more data objects in an online social network. A user interface includes a publisher with a custom action. The custom action is defined in accordance with custom action instructions provided by a first entity via an application programming interface (API). Such custom action instructions may declaratively or programmatically define the data object, the interaction to be performed with the data object, and other attributes associated with the custom action. A user may request to interact with the data object via selection of the custom action by a second entity. Information may be submitted through the publisher to interact with the data object to update a database system associated with the data object. A feed item may be presented for inclusion in the information feed based on the update.
    Type: Grant
    Filed: November 17, 2016
    Date of Patent: April 6, 2021
    Assignee: salesforce.com, inc.
    Inventors: Scott D. Beechuk, Steven Tamm, Orjan Kjellberg, Arvind Krishnan, Benjamin Snyder, Luke A. Ball, Shannon Hale, Khanh Kim P. Nguyen, William Gradin, Anna Bonner Mieritz, Beril Guvendik Maples, Gregg Johnson, Andrew Waite, Evan Michael Moses, Weiping Peng, Scott Peter Perket
  • Patent number: 10972566
    Abstract: Systems and methods are disclosed for managing displays of notifications to a user device. A method can include determining that an event has occurred that requires a user notification. One or more user and device characteristics are analyzed to determine whether a user notification is to be displayed on the user device.
    Type: Grant
    Filed: January 30, 2020
    Date of Patent: April 6, 2021
    Assignee: salesforce.com, inc.
    Inventor: Amool Gupta
  • Patent number: 10970135
    Abstract: Embodiments of apparatus, systems, and methods are described for creating and managing an abstract, API-based infrastructure base model. The API-based model can abstract infrastructure assets, such as infrastructure components or connections between components, into a metadata model using standardized syntax and interfaces, for defining and building an infrastructure. Using a modeling document, connections and components of an infrastructure can be abstracted into an API-based model having semantics that covers them all. Connections and infrastructure components can be made available for selection, arrangement, and grouping to build complex infrastructure models without requiring complex API coding by the user. Other infrastructure models having different API definitions can be by abstracted to standardize the assets for building new APIs. The APIs can be further modified and exported to another or the same implementation project.
    Type: Grant
    Filed: April 4, 2019
    Date of Patent: April 6, 2021
    Assignee: salesforce.com. inc.
    Inventors: Leandro Luck, Agustin Lopez Gabeiras, Gaston Alberto Lodieu, Diego Gabriel Larralde, Alvaro Gaita, Maximiliano Akike
  • Patent number: 10971159
    Abstract: A method for accessing a virtual personal assistant has been developed. First, a trust relationship is established between a primary smart speaker device that allows a user to access the virtual personal assistant with voice commands and a separate secondary smart speaker device. A trust relationship is established by generating a request at the secondary smart speaker device to allow access the virtual personal assistant with voice print authentication from the user and then validating the request at the primary smart speaker device to confirm the authenticity of the request. Next, a voice input is received from the user at the secondary smart speaker device requesting access to the virtual personal assistant. The identity of the user is verified using voice print identification with the secondary smart speaker device. Access for the user is then granted to the virtual personal assistant using the secondary smart speaker device.
    Type: Grant
    Filed: February 19, 2019
    Date of Patent: April 6, 2021
    Assignee: salesforce.com, inc.
    Inventor: Prabhjot Singh
  • Patent number: 10970336
    Abstract: For a database accessible by a plurality of separate organizations, a system is provided for predicting entities for database query results. The system includes a multi-layer neural network. The system is configured to receive a query encoding for one or more previous queries made into the database, a user entity view frequency encoding for a frequency of views by one or more users, and an organization encoding for one or more separate organizations accessing the database; and based on the query encoding, the user entity view frequency encoding, and the organization encoding, generate a neural model for predicting entities for results to a present query into the database. In some embodiments, the neural model is global across the separate organizations accessing the database.
    Type: Grant
    Filed: July 30, 2018
    Date of Patent: April 6, 2021
    Assignee: salesforce.com, inc.
    Inventors: Guillaume Jean Mathieu Kempf, Marc Brette
  • Publication number: 20210096825
    Abstract: Resolving a dynamic request from a local web component rendered on a development server executing on a user client device. A cache is located in the user client device and is accessible to the development server. The development server receives a first request for information from the local web component via a web browser, intercepts the first request at a proxy override module and transmits the first request to a cloud computing service provider's server. The development server receives a response from the cloud computing service provider's server in reply to the first request, transmits the response from the development server to the local web component, stores in the cache the response received at the development server from the cloud computing service provider's server in reply to the first request for information.
    Type: Application
    Filed: May 20, 2020
    Publication date: April 1, 2021
    Applicant: salesforce.com, inc.
    Inventors: Kristopher Scott Gray, Nicolas Raymond Kruk, Nathan David McWilliams, Nathan Joseph Totten, Mindaugas Andrius Idzelis
  • Patent number: 10962377
    Abstract: A method involves utilizing a geo-locator service and zone servers to reduce server resource requirements for determining high quality solutions to routing problems. The use of a geo-locator service and zone servers enables the use of servers having less memory which can handle determination of high quality solutions to routing problems involving locations spanning a smaller geographic area even if they are incapable of handling determination of high quality solutions to routing problems involving locations spanning a larger geographic area, and enables efficient assignment of requests to an appropriate server without unduly burdening high value servers having sufficient memory to handle determination of high quality solutions to routing problems involving locations spanning a very large geographic area with determination of high quality solutions to routing problems involving locations spanning a smaller geographic area.
    Type: Grant
    Filed: December 30, 2018
    Date of Patent: March 30, 2021
    Assignee: Salesforce.com, Inc.
    Inventors: John Brian Stewart, Dinesh Premalal Weerapurage, Timothy Alan Carnes, Christopher Sebastian Groer, Lahiru Sandakith Pileththuwasan Gallege, Chenlu Lou
  • Patent number: 10963946
    Abstract: Disclosed herein are system, method, and computer program product embodiments for providing a mixed-cart solution for an in-store app. An embodiment operates by receiving a request to add an item from a physical store to an associate shopping cart associated with an account. It is determined that the account is additionally associated with an online shopping cart associated with the store, and that the requested item does not exist in the online shopping cart. It selected item is added to the associate shopping cart. Both the online shopping cart and the associate shopping cart are provided to a computing device configured to simultaneously display both the online shopping cart and the associate shopping cart.
    Type: Grant
    Filed: July 31, 2018
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Gilberte Houbart, Daryn Cox, Aeshvarya Verma, Hayim Kobi
  • Patent number: 10963127
    Abstract: System, method, and computer product embodiments are described for populating and managing a polymorphic favorites list from a graphical user interface (GUI). The GUI provides an interface that allows a user to efficiently populate a favorites list and quickly access the favorites list via a global access point in a GUI, from anywhere in an application. The method enables the user to view objects in the favorites list, add objects to the favorites list, remove objects, and rearrange objects from the user's current application view as the user navigates across applications. The favorites list is configured to include a plurality of objects of a plurality of object types.
    Type: Grant
    Filed: January 18, 2018
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Nicholas Howland, Kyle Haskins, Victor Nikolai Carunungan Oliveros
  • Patent number: 10963271
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for receiving a command to define at least one mobilized object that implements a view for at least one mobile device of data retrieved from an on-demand service. These mechanisms and methods further include generating the mobilized object including the at least one instruction for defining the view for the at least one mobile device, and pushing the mobilized object to the at least one mobile device.
    Type: Grant
    Filed: January 26, 2017
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Erik Forsberg, Bagrat Mazyan, Jason Schroeder, Deepak Kothule
  • Patent number: 10963371
    Abstract: Disclosed herein are system, method, and computer program product embodiments providing a testing integration and automation system. An embodiment operates by receiving a component selection of a set of one or more components of the computing program for testing from a testing interface. A test procedure for testing a new component for the computing program with the selected one or more components of the set is identified. A selection of a runtime environment in which to test the new component and the computing program is received from the testing interface. The test procedure is executed in the selected runtime environment to generate testing results. The testing results of the executing the test procedure in the selected runtime environment are provided via the testing interface.
    Type: Grant
    Filed: October 2, 2019
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Mariano Edgardo De Sousa Bispo, Evangelina Martinez Ruiz Moreno, Federico Balbi, Santiago Vacas
  • Patent number: 10963311
    Abstract: A computing environment having a first plurality of executing processes being executed by one or more processors. The executing processes each have associated resources. The executing processes utilize the associated resources. A consumed portion of a resource that is utilized by a selected executing process from the first plurality of executing resources is determined. An unconsumed portion of the resource is estimated. A first preselected amount of the unconsumed portion is allocated for utilization by a process not in the first plurality. A second preselected amount of the unconsumed portion is reserved as a fence between the consumed portion and the allocated first preselected amount of the unconsumed portion.
    Type: Grant
    Filed: September 30, 2016
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: James E. Walsh, Sameer Tiwari
  • Patent number: 10965632
    Abstract: A messaging system is provided that includes a first message server, a second message server and a distributed database system that stores a blockchain. The first message server receives a message from a first user system, and records at least one selected component of the received message into a block of the blockchain stored in the distributed database system. When the second message server receives the message from the first message server, the second message server can determine whether a component from the received message matches the selected component that is stored in the block of the blockchain.
    Type: Grant
    Filed: October 29, 2019
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventor: Tal Golan
  • Patent number: 10963307
    Abstract: Embodiments regard client-side memory management in component-driven console applications. An embodiment of one or more storage mediums include instructions for performing processing of a console application on an apparatus, including downloading records from a server for a set of one or more of multiple workspaces and opening the set of workspaces in response to request by a user, and switching an active workspace from a first workspace to a second workspace of the plurality of workspaces in response to a request from the user; monitoring memory usage for the plurality of workspaces and monitoring a state of the console application; and managing the memory allocation for the console application based at least in part on the monitored memory usage and console application state.
    Type: Grant
    Filed: April 8, 2019
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Ashraya Raj Mathur, Wei Fang
  • Patent number: 10963782
    Abstract: The technology disclosed relates to an end-to-end neural network for question answering, referred to herein as “dynamic coattention network (DCN)”. Roughly described, the DCN includes an encoder neural network and a coattentive encoder that capture the interactions between a question and a document in a so-called “coattention encoding”. The DCN also includes a decoder neural network and highway maxout networks that process the coattention encoding to estimate start and end positions of a phrase in the document that responds to the question.
    Type: Grant
    Filed: January 31, 2017
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Caiming Xiong, Victor Zhong, Richard Socher
  • Patent number: 10963444
    Abstract: Techniques and mechanisms for providing a functionality which is selectable to undo one or more changes to metadata in a computing environment. In an embodiment, one or more source objects, stored by a version control system (VCS), represent one or more previous metadata changes. In response to a detection of the one or more metadata changes, an element of a user interface is configured to be selectable for undoing the one or more metadata changes. In another embodiment, a subsequent selection of the element invokes a retrieval of the one or more source objects from the VCS. Based on the retrieval of the one or more source objects from the VCS, a compilation is performed to generate a program which is executed to undo the one or more metadata changes.
    Type: Grant
    Filed: March 8, 2017
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventor: James Bock Wunderlich
  • Patent number: 10963694
    Abstract: Techniques are disclosed relating to identifying duplicate coding and/or design used in different parts of a user interface (e.g., a web application). In some embodiments, a plurality of visible elements of an interface are detected based on hierarchical user interface code. In some embodiments, a device groups sets of the plurality of visible elements based on determined coordinates and depth levels for the detected elements. In some embodiments, groups that meet a threshold similarity criterion are identified. In some embodiments the threshold similarity criterion is based on classification of detected elements and/or geospatial analysis.
    Type: Grant
    Filed: October 31, 2018
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Sonke Rohde, Brian J. Lonsdorf
  • Patent number: 10963370
    Abstract: A system may include a mocking server and one or more tenants served by the mocking server. A tenant may test an application programming interface (API) using a mocking service. For example, the mocking server may run a mock implementation of an API based on an API specification, and the server may expose an endpoint of the mock implementation for API testing. In some cases, the API specification may use an additional service. The mocking server may need an implementation for this additional service in order to test the API. For improved efficiency and reliability of the mocking service, the mocking server may store pre-configured mock implementations for various service or complementary APIs, which can be publicly accessed and shared across multiple different tenants. The pre-configured mock implementations may enable a user to test an API without providing a mock implementation for each additional service indicated in the API specification.
    Type: Grant
    Filed: January 18, 2019
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Martin Battaglia, Ignacio Agustin Manzano
  • Patent number: 10963477
    Abstract: The technology disclosed relates to a platform for ultra-fast, ad-hoc data exploration and faceted navigation on integrated, heterogeneous data sets. The disclosed method of declarative specification of visualization queries, display formats and bindings represents queries, widgets and bindings combined on a dashboard in real time, with flexible display options for analyzing data and conveying analysis results.
    Type: Grant
    Filed: June 27, 2018
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Didier Prophete, Fred Im, Vijayasarathy Chakravarthy
  • Patent number: 10963454
    Abstract: A method of deleting a plurality of records in a log-structured merge (LSM) tree based storage system during a merge operation that writes data from a memory storage to an extent, includes receiving a command to delete a plurality of records, inserting a range tombstone into the memory storage component of the storage system, the range tombstone indicating the plurality of records to be deleted, selecting one or more delayed deletion processes based at least in part on whether the plurality of records is contiguous beyond a predetermined threshold amount, modifying a manifest of the storage system based on the selected delayed deletion process, and performing the merge operation, wherein the plurality of records is not written to the extent during the flush operation based at least in part on the delayed deletion process.
    Type: Grant
    Filed: September 24, 2018
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventor: Thomas Fanghaenel
  • Patent number: 10963519
    Abstract: A data processing server may receive a set of data objects for frequent pattern (FP) analysis. The set of data objects may be analyzed using an attribute diversity technique. For the set of data attributes of the set of data objects, the server may arrange the attributes in one or more dimensions. The server may initialize a set of centroids on data points and identify mean values of nearby data points. Based on an iteration of the mean value calculation, the server may identify a set of attributes corresponding to final mean values as being groups of similarly frequent attributes. These groups of similarly frequent attributes may be analyzed using an FP analysis procedure to identify frequent patterns of data attributes.
    Type: Grant
    Filed: March 18, 2019
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Nathan Irace Burke, Kexin Xie, Xingyu Wang, Wanderley Liu, David Yourdon
  • Patent number: 10963489
    Abstract: Disclosed are some examples of systems, apparatus, methods and storage media for creating groups in a social networking database system, and more specifically, to creating groups based on network feed items. In some implementations, a database system is capable of maintaining a database including data associated with a plurality of users and groups to which the users can be subscribed. The system is configurable to provide a feed for display to a first user, and to receive input entered in a publication field by the first user. The system is configurable to create a feed item for display to the first user and to at least one second user based on the received input. The system is configurable to receive second input associated with the feed item from the second user. The system is additionally configurable to provide a selectable user interface (UI) element for display to the first user.
    Type: Grant
    Filed: January 9, 2020
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventor: Ashok Gadamsetty
  • Patent number: 10963652
    Abstract: Approaches for the translation of structured text include an embedding module for encoding and embedding source text in a first language, an encoder for encoding output of the embedding module, a decoder for iteratively decoding output of the encoder based on generated tokens in translated text from previous iterations, a beam module for constraining output of the decoder with respect to possible embedded tags to include in the translated text for a current iteration using a beam search, and a layer for selecting a token to be included in the translated text for the current iteration. The translated text is in a second language different from the first language. In some embodiments, the approach further includes scoring and pointer modules for selecting the token based on the output of the beam module or copied from the source text or reference text from a training pair best matching the source text.
    Type: Grant
    Filed: January 31, 2019
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Kazuma Hashimoto, Raffaella Buschiazzo, James Bradbury, Teresa Marshall, Caiming Xiong, Richard Socher
  • Patent number: 10963541
    Abstract: Disclosed herein are systems and methods for implementing a RELATED command with a predictive query interface including means for generating indices from a dataset of columns and rows, the indices representing probabilistic relationships between the rows and the columns of the dataset; storing the indices within a database of a host organization; exposing the database of the host organization via a request interface; receiving, at the request interface, a query for the database specifying a RELATED command term and a specified column as a parameter for the RELATED command term; querying the database using the RELATED command term and passing the specified column to generate a predictive record set; and returning the predictive record set responsive to the query, the predictive record set having a plurality of elements therein, each of the returned elements including a column identifier and a confidence indicator for the specified column passed with the RELATED command term, wherein the confidence indicator in
    Type: Grant
    Filed: August 26, 2016
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventors: Beau David Cronin, Fritz Heinrich Obermeyer, Cap Christian Petschulat, Eric Michael Jonas, Jonathan Glidden
  • Patent number: 10963538
    Abstract: Techniques are disclosed relating to providing a web application capable of executing within a particular web browser or a client application native to a client platform. The particular web browser and the client platform support differing sets of features. A server computer system hosts the web application for distributing to instances of the client application. The server computer system receives, from a particular instance of the client application that is executing on a client device that implements the client platform, a request for the web application. The server computer system sends the web application to the particular instance to cause the web application to be executed within the particular instance. Such execution of the web application permits the web application to use at least one feature not supported by the particular web browser.
    Type: Grant
    Filed: July 31, 2019
    Date of Patent: March 30, 2021
    Assignee: salesforce.com, inc.
    Inventor: Wesley Peter
  • Publication number: 20210089711
    Abstract: Disclosed are database systems, methods, systems, and computer program products for providing tabular data in a social network feed. In some implementations, a server of a database system stores, in a database, social network feed data comprising a plurality of feed items as data objects. The server also stores, in a database, tabular data as data objects. The server shares the social network feed data and the tabular data in a social network feed displayable to present the feed items and the tabular data in a user interface, the tabular data being presentable in the user interface in a tabular format. The user interface may receive shareable user commentary regarding the tabular data. The stored tabular data may be editable by users of the database system. The social network feed may be updated to comprise notifications of edits to the tabular data.
    Type: Application
    Filed: November 19, 2020
    Publication date: March 25, 2021
    Applicant: salesforce.com, inc.
    Inventors: Sonali Agrawal, Ryan Spraetz, Cheryl Porro
  • Publication number: 20210089351
    Abstract: Activation policies for workflows are described. Some implementations support receiving a definition of a workflow, including data defining an input set for the workflow and data defining activities and a flow of the activities for the workflow. The data includes an activation policy for at least a particular activity of the activities. An estimated operational outcome for the workflow and/or each of the activities is determined and displayed. Then data identifying edits to the activation policy are received, and an updated version of the estimated operational outcome for the workflow and/or each of the activities is determined and displayed.
    Type: Application
    Filed: December 3, 2020
    Publication date: March 25, 2021
    Applicant: salesforce.com, inc.
    Inventors: Peh Keong Teh, Gautam Dharamshi, Jon R. Helms
  • Publication number: 20210089556
    Abstract: A first copy of a database object may be constructed prior to applying a designated database update request to a first database. The database object may be represented by a plurality of database table rows in the first database, and the request may update one or more of the plurality of rows. The request may be applied to the first database to update the one or more of the plurality of rows in the first database. A second copy of the database object may be constructed after applying the database update request to the first database. A message identifying a difference between the first copy of the database object and a second copy of the database object may be transmitted to a remote computing device.
    Type: Application
    Filed: September 24, 2019
    Publication date: March 25, 2021
    Applicant: Salesforce.com, Inc.
    Inventors: Mikhail CHAINANI, Xiaodan WANG, Vijayanth DEVADHAR
  • Publication number: 20210089512
    Abstract: Disclosed embodiments are related to Master Data Management (MDM) technologies. Each DB entity (record) in component databases (DB) is represented as a judgment, and an MDM system unifies judgments obtained from the component DBs into a unified set of judgments. In the unified set of judgments, linkages are judgments asserting that particular DB entities from different DBs are the same/similar, and a golden record comprises field values describing each of the DB entities. In making judgments, the MDM system consolidates judgments (or records) describing the same subject into a single judgment, and performs updates to field values in a manner that does not violate referential integrity. Each update is associated with an MDM consistent state. Updates in the form of judgments are provided to the relevant component DBs, which are converted into serializable transactions associated with respective MDM consistent states. Other embodiments may be described and/or claimed.
    Type: Application
    Filed: September 25, 2019
    Publication date: March 25, 2021
    Applicant: salesforce.com, inc.
    Inventor: Matthew D. FUCHS
  • Patent number: 10956503
    Abstract: A system receives a character sequence entered in a search box, identifies a first item that includes the character sequence and a second item that includes the character sequence, identifies a first item set that includes the first item and a second item set that includes the second item; and outputs the first item set and the second item set to a location associated with the search box. The system receives a selection of a third item from the first item set, identifies a third item set that includes the third item and a fourth item set that includes the third item, and outputs the third item set and the fourth item set to the location associated with the search box. The system receives a selection of any item set from the location associated with the search box, and executes a search based on the selected item set.
    Type: Grant
    Filed: September 20, 2016
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventor: Matthew Fuchs
  • Patent number: 10955249
    Abstract: A method involves utilizing a geo-locator service and zone servers to reduce server resource requirements for determining high quality solutions to routing problems. The use of a geo-locator service and zone servers enables the use of servers having less memory which can handle determination of high quality solutions to routing problems involving locations spanning a smaller geographic area even if they are incapable of handling determination of high quality solutions to routing problems involving locations spanning a larger geographic area, and enables efficient assignment of requests to an appropriate server without unduly burdening high value servers having sufficient memory to handle determination of high quality solutions to routing problems involving locations spanning a very large geographic area with determination of high quality solutions to routing problems involving locations spanning a smaller geographic area.
    Type: Grant
    Filed: December 29, 2018
    Date of Patent: March 23, 2021
    Assignee: Salesforce.com, Inc.
    Inventors: John Brian Stewart, Dinesh Premalal Weerapurage, Timothy Alan Carnes, Christopher Sebastian Groer, Lahiru Sandakith Pileththuwasan Gallege, Chenlu Lou
  • Patent number: 10956600
    Abstract: A system is provided for data object encryption. The system includes an encryption framework available across a plurality of runtime environments. The system is configured to receive a data object in one of the plurality of runtime environments, wherein the data object is capable of being encrypted using a content encryption key and determine an encryption module implemented in the encryption framework that is compatible with the one of the plurality of runtime environment, wherein the encryption module comprises a key service provider that provides a master key and a key wrapping algorithm for the content encryption key in the runtime environment. The system is further configured to encrypt the data object using the content encryption key, encrypt the content encryption key using the master key and key wrapping algorithm, and write the encrypted data object to networked database storage.
    Type: Grant
    Filed: October 31, 2018
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Lei Ye, David Baiyor Murray, Vineet Deokaran Chaudhary, Xiongjian Fu
  • Patent number: 10958505
    Abstract: Techniques and architectures to provide multiple application servers each having at least one connection agent and at least one enabler agent and at least one database organized as multiple nodes. An error condition between a first connection agent and a first database node is detected. The first connection agent indicates that the first database node is unavailable to stop attempts to access the first database node by a first application server. A first enabler agent periodically checks availability of the first database node. The first database node is indicated as available in response to a pre-selected number of successful attempts to contact the first database node with the first enabler agent. The first database node is accessed with the application server in response to the indication that the first database node is available.
    Type: Grant
    Filed: August 5, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Olumayokun Obembe, Chen Liu, Ping-Hsiu Hsieh, Ashwini Bijwe, Vijayanth Devadhar, Mikhail Chainani, Sridevi Gopala Krishnan, Alan Arbizu, Jesse Collins
  • Patent number: 10956418
    Abstract: Methods and systems for query optimization for a multi-tenant database system are provided. Some embodiments comprise receiving at a network interface of a server in a multi-tenant database system an original query transmitted to the multi-tenant database system by a user associated with a tenant, wherein the original query is associated with data accessible by the tenant, and wherein the multi-tenant database system includes at least a first index and a second index. Metadata associated with the data is retrieved, wherein at least a portion of the data is stored in a common table within the multi-tenant database system. A tenant-selective query syntax is determined by analyzing at least one of metadata generated from information about the tenant or metadata generated from the data accessible by the tenant.
    Type: Grant
    Filed: March 16, 2018
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: William Charles Eidson, Jesse Collins
  • Patent number: 10956413
    Abstract: A database system translates a received set of workflow actions into a graph of nodes. The graph of nodes includes a node set corresponding to each node type of the set of workflow actions. Each node set may be re-executable for each instance of an action type of the set of workflow actions. Upon completion of an action, the graph of nodes is executed. Execution of the graph of nodes includes executing processor executable instructions corresponding to a subset of the set of workflow actions. The subset may be determined based on the completed action. The completed action may be determined based on a sequence tracking parameter.
    Type: Grant
    Filed: October 31, 2018
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Ashwin Kashyap, Arthur Kong, Philip Alexander Waligora, Margaret Cyrzan, Anjali Ashok
  • Patent number: 10956288
    Abstract: A device may provision two or more servers, each of the servers including a network interface. In addition, the device may enable the network interface in each of the provisioned servers, create a shared volume, assign the shared volume to each of the provisioned servers, and enable a clustering application on each of the provisioned servers to form a cluster comprising the provisioned servers, the cluster having a heartbeat via the network interfaces.
    Type: Grant
    Filed: December 28, 2017
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Emily Katherine Witt, Richard Cooke, William Thomas Everhart, Jr., Jinendrakumar J. Patel, Vijay Kumar
  • Patent number: 10958655
    Abstract: Techniques to block unwanted third party calls are disclosed. In various embodiments, an indication is received that third party code included on a web page is attempting to write to the web page content associated with an unauthorized third party call. The unauthorized third party call is blocked. In some embodiments, the unauthorized third party call is blocked by blocking the web page content associated with the unauthorized third party call from being written to the web page.
    Type: Grant
    Filed: June 3, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Nick P. Sullivan, Vivek S. Vaidya, Tom A. Chavez
  • Patent number: 10956146
    Abstract: Content deployment systems and methods are provided for integrating and deploying selected content items in a web content publishing process. A first content source can manage and store a plurality of first content items for potential inclusion in a specific release that is published as web content. Each content item can include one or more of: a set of directions for rendering web content and actual content that is rendered as web content. A content publishing module can store a manifest record that specifies release items that are allowed to be part of the specific release, and receive a content package object, from the first content source, that includes the first content items. It can then extract selected ones of first content items that are specified in the manifest record, and add them into a release object so that they are included as part of the specific release.
    Type: Grant
    Filed: July 30, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Abhishek Bangalore Sreenivasa, Adam Torman, Tyler Montgomery, Douglas Bitting
  • Patent number: 10956305
    Abstract: Techniques and architectures for scratch organizations in a multitenant environment. A first scratch organization is generated based on a designated set of metadata defining at least a set of privileges for the first scratch organization. Test data is loaded into the first scratch organization from a source external to the first scratch organization. A designated test sequence is performed on the first scratch organization using test data. The test operations are defined by structures external to the first scratch organization and utilize the test data to generate test results. The first scratch organization is destroyed after extracting the test results. A second scratch organization is generated based on the designated set of metadata cause the second scratch organization to have the set of privileges.
    Type: Grant
    Filed: December 2, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: James Bock Wunderlich, Michael Dwayne Miller, Vamshidhar Rao Gandham
  • Patent number: 10956419
    Abstract: A database query may be determined based on a database query definition. The database query definition may include a filter criterion that contains a wildcard match, which may include a first fixed portion and a second wildcard portion. The first fixed portion may include one or more combining characters. The database query may include a first query portion including a first canonical representation of the first fixed portion that omits the one or more characters. The database query may include a second query portion including a second canonical representation of the first fixed portion. The database query may be executed to select a result set that includes a plurality of query result values by applying the second query portion to filter values accessed by the first query portion.
    Type: Grant
    Filed: April 3, 2019
    Date of Patent: March 23, 2021
    Assignee: Salesforce.com, Inc.
    Inventor: Rohitashva Mathur
  • Patent number: 10959113
    Abstract: Network traffic data associated with computer applications is collected based on static policies. First network parameter vectors are generated over a time period. Each network parameter vector of the first network parameter vectors comprises first optimal values, estimated by a Bayesian learning module using a generative model, for network parameters. Second network parameter vectors are generated over the same time period. Each network parameter vector of the second network parameter vectors comprises second optimal values, computed by a best parameter generator through optimizing an objective function, for the network parameters. It is determined whether the first network parameter vectors converge to the second network parameter vectors and whether network parameter optimization for the network parameters is performing normally.
    Type: Grant
    Filed: April 30, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Tejaswini Ganapathi, Satish Raghunath, Xu Che
  • Patent number: 10956222
    Abstract: In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing a stateless, deterministic scheduler and work discovery system with interruption recovery.
    Type: Grant
    Filed: August 1, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Armin Bahramshahry, Piranavan Selvanandan
  • Patent number: 10956450
    Abstract: Some embodiments of the present invention include a method for determining a dense subset from a group of records using a graphical representation of the group of records, the graphical representation having nodes and edges, a node associated with a record from the group of records, an edge connecting two nodes associated with two related records, wherein a node is associated with a weight corresponding to a number of edges connected to the node, wherein a record is added to the dense subset based on its associated node having a highest weight and a density that satisfies a density threshold, the density being based on the content of the dense subset, and wherein the content of the dense subset is to be processed as including duplicate records.
    Type: Grant
    Filed: March 28, 2016
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Dai Duong Doan, Arun Kumar Jagota
  • Patent number: 10958925
    Abstract: Systems and methods for dense captioning of a video include a multi-layer encoder stack configured to receive information extracted from a plurality of video frames, a proposal decoder coupled to the encoder stack and configured to receive one or more outputs from the encoder stack, a masking unit configured to mask the one or more outputs from the encoder stack according to one or more outputs from the proposal decoder, and a decoder stack coupled to the masking unit and configured to receive the masked one or more outputs from the encoder stack. Generating the dense captioning based on one or more outputs of the decoder stack. In some embodiments, the one or more outputs from the proposal decoder include a differentiable mask. In some embodiments, during training, error in the dense captioning is back propagated to the decoder stack, the encoder stack, and the proposal decoder.
    Type: Grant
    Filed: November 18, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Yingbo Zhou, Luowei Zhou, Caiming Xiong, Richard Socher
  • Patent number: 10958431
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating the authentication of computing system requests across tenants of at least one multi-tenant database system. Authentication is facilitated using a central registry that is accessible by and independent from the tenants of the multi-tenant database system.
    Type: Grant
    Filed: May 30, 2018
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Matthew Bahrenburg, Alan Vangpat, Anupam Jain, William Charles Mortimore, Jr., Srinath Krishna Ananthakrishnan, Peter S. Wisnovsky
  • Patent number: D914045
    Type: Grant
    Filed: January 29, 2020
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Grace Tik Yan Jang, Prince Edmond Ezequiel Manuyag Sadie