1

Team,

I am unable to scan computers in my network, even if I have added them in WMI Admin. Kindly help me to solve this issue.

3 Spice ups
2

try this

Resolving Antivirus and Firewall issues in a Domain: http://community.spiceworks.com/help/Configuring_AV_Firewall_Domain

or Workgroup: http://community.spiceworks.com/help/Configuring_AV_Firewall_Workgroup

DNS issues: http://community.spiceworks.com/help/Resolve_Your_DNS_Issues

Troubleshooting WMI: http://community.spiceworks.com/help/Troubleshooting_WMI

In addition you might also like to follow this: Troubleshooting Spiceworks Inventory Inconsistencies - Spiceworks … (#1, #2 and #3 at least)

http://community.spiceworks.com/how_to/show/420

and restart SW and scan New

http://community.spiceworks.com/help/How_Does_The_Scan_Work

3

As a new user to Spiceworks it might be good value for you to have a look at some of the training videos to get a quick grip of some of the basics, they only run for 1-7 minutes and can really get you going:

watch some of those videos: http://community.spiceworks.com/tv

• http://community.spiceworks.com/university

• http://community.spiceworks.com/university/online-training

• http://community.spiceworks.com/university/tutorials

• http://community.spiceworks.com/spiceworks-tv/knowledge-center

• http://community.spiceworks.com/topic/607300-up-your-it-iq-with-spiceworks-university

• etc

Then there are also lots of Help and How-tos that will help with some of the details. http://community.spiceworks.com/support

4

if your scan range is OK you can also use Tool for fixing Windows scan errors: The Spiceworks Unknown Assistant http://community.spiceworks.com/topic/352126-new-tool-for-fixing-windows-scan-errors-the-spiceworks-unknown-assistant

some more info are helpful