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7.4.0118

Platform

  • 69816 - Add better canvas support for our app development platform

Download the latest version here: Spiceworks Inventory Software: Help & Support - Spiceworks

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Would you please explain what that means?

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For our app developers, we improved our canvas support, its more robust now. I’ll reword that release notes, as its kind of confusing

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Clarification is much appreciated:

3d-artist-painting-canvas-easel-23005296.jpg
3d-artist-painting-canvas-easel-23005296.jpg800×825 73 KB

loxley_bamboo_box_easel.jpg
loxley_bamboo_box_easel.jpg600×600 36.1 KB
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Bill:

This seems to have done something to our ticket views in the helpdesk app. We can recreate the special ones, but at least right now we can’t open/show the standard ticket views either - such as “unassigned tickets” or “my tickets”. Is this something that needs to be fixed, or do you think it’s something in our Spiceworks setup?

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Hey bdryburgh,

Could you give me a little more detail on what you are seeing (or not seeing), maybe some screenshots. I double checked our test environment, and the views seem to be loading, so it might be some weird data or something that is messing things up.

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We had the same issue bdryburgh. Are you running a custom view plugin (My Ticket Views)? We were, then I found this page where custom views are now baked right into Spiceworks. I had to disable the plugin and follow these directions for enabling it right in SW. http://community.spiceworks.com/help/Help_Desk_Ticket_Views?utm_campaign=app_general&utm_medium=app&utm_source=app_ui

Hope that helps.

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Hi Bill,

Is SW still addressing the Knowledge Base issue? All of our KBs were transferred to the cloud and we were told that SW was working on a way to transfer back to our local install. Does this release address that?

Thanks