The Spiceworks tools seem to be working again and don’t run into timeouts or other symptoms.<\/p>\n
But whatever I do or navigate in Spiceworks Community Platform, I guess that at least 80% of actions<\/strong><\/em> result in<\/p>\n 504 Gateway Time-Out<\/em><\/p>\n or<\/p>\n 502 Bad Gateway<\/em><\/p>\n or<\/p>\n Failed to load subscription data.<\/em><\/p>\n Using a reload of web page in the web browser usually works. So the error has to do with data on the Spiceworks back-end needing too much time to get delivered to Spiceworks web server and its cache. A reload seems to work as it seems that the data gets delivered after the web server lost hope to get the data and a reload may find it on some cache.<\/p>\n It doesn’t matter which action I take. Starting a new tab with subscribed view, clicking on a topic, clicking on feature requests category, …<\/p>\n These symptoms happened before too, but much less frequently. In the past, this happened perhaps once every one or three weeks with perhaps 100+ clicks per day. Now it happens more often than 4 out of 5 clicks.<\/p>\n And would be nice if tagging Community Support team becomes possible again ! I needed perhaps 8+ trials before getting any community tag offered over a period of more than 10 minutes !<\/p>\n I was complaining about such symptoms in the past repeatedly. After several complaints, I finally got a feedback that such symptoms are known and get monitored. But I did not get any details what gets monitored. Reminds me of some security teams claiming the same on security incidents I reported. Their response allowed to conclude that either they don’t know how to do their job or that they were not monitoring. In case of Spiceworks, I don’t fear that they don’t know how to do their job. But my fear is either they are not monitoring what they indicate or having a system architecture mismatch and misuse.<\/p>\n @community-team<\/a><\/p>","upvoteCount":5,"answerCount":8,"datePublished":"2022-10-28T07:34:25.000Z","author":{"@type":"Person","name":"scheff1","url":"https://community.spiceworks.com/u/scheff1"},"suggestedAnswer":[{"@type":"Answer","text":"