Hi, just a few questions regarding ads on help desk server:

  1. Do ads show to front end users in the user portal, or just back-end agents / admin?

  2. Do they show to front end users in either of the mobile apps?

  3. Is there still a way to pay to remove ads?

Thanks in advance!

5 Spice ups

Hi Mark,

Welcome to the community! Advertisements only show to admin-level users, so end users will not see them in any application or the portal. Spiceworks used to offer a program called MyWay to replace ads with your company logo, but it appears that they are no longer taking new signups for this service.

1 Spice up

Hi @markmiller23

  1. The ads shows only at Admin portal

  2. The Userportal is completely without ads

  3. Yes there is a way, you can pay Spicework only 30$ monthly for removing ads, please contact support https://community.spiceworks.com/support/help-desk

Kind regards,

Hozan