1

I work in a K-8 school and we have 16 UniFi AP-AC-Pro Access Points and 3 UniFi Switch 16 POE-150W switches providing power to these AP’s. After the last firmware update I am having problems with a few AP’s. I now see random units will not take new connections until I restart the AP. Other times a singe AP will drop users. After doing a restart from the switch port they go back to working for a day or two without trouble. I have iPads, ChromeBooks, teacher laptops, printers, and personal devices connecting each day. I have between 100 - 150 devices connected across the network at any one time.

Has anyone else encountered this?

Thanks, Ken

1 Spice up
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What version have you gone to? Have you checked the unifi forum?

3

My AC Lites have been buggy forever, in general timeouts for DHCP, but not all devices. I don’t see firmware fixing them anytime soon. Why don’t you just roll back to an earlier firmware?

4

I haven’t tried looking there. I will look now, thanks.

5

I was thinking that a roll back would certainly be an option but I will hold that option for last resort. Hoping I can find a solution without having to do that. And yes, these Ubiquiti AP’s have been buggy from the start. Just seems that lately it’s been more pronounced. Thanks!

6

After doing a firmware “Rollback” to firmware from a year ago all is good. I did the Rollback a couple weeks ago and immediately my problem was fixed. I was waiting for the issue to come back but it never did. Now I have to decide when or even if I should update the firmware when a new one comes out. Worse case the Rollback is an easy process but I will skip the next one or two updates.

Thanks to all that contributed.

Ken