1

I have had the Spiceworks software running on my workstation without any problems. I then installed the software on the file server, moving the relevent data directories to the new location.

When Spiceworks next did a scan, it moved my computer from the workstation zone to the unknown zone, with the above error.

I have checked the firewall settings and the dcomcnfg settings.

I did reset the login password when I installed it on the server, but since I still get the data from all the other workstations, I would not have thought that would be the problem, although it was previously the same as the administartor password.

The administrator password has not changed, although my workstation / username password was changed a few weeks before moving the software. Spiceworks has been uninstalled from my workstation.

Ivan

3 Spice ups
2

I now get the following scan error:

“There was a Windows authentication error when attempting to connect to this device.
We can no longer connect to using Windows authentication. It’s possible that there is a DNS problem and another computer responds to the name im (check the DNS tab), or the account we are using does not work.
You can fix this problem by selecting a Windows account Spiceworks should use to connect to this device. Please select the account below.”

I have tried using the admin and also the domain/administrator accounts from the drop down box, and get the following message when I select test:

“Test Failed: check account, password or WMI configuration”

Any ideas?

3

Ivan, still need help with this? You’re one of the few people from this era still around!

4

I’d forgotton about this thread!

Ceating a new administrator just for SW scanning seems to have fixed the problem (for now).