This just in!
"Today we are announcing the new AWS Support App, which enables you to directly manage your technical, billing, and account support cases, increase service quotas in Slack, and initiate a live chat with AWS Support engineers in Slack channels. You can then search for, respond to, and participate in group chats with AWS Support engineers to resolve support cases from your Slack channels.
With the AWS Support App in Slack, you can integrate AWS Support into your team workflows to improve collaboration. When creating, updating, or monitoring a support case status, your team members keep up to date in real time. They can also easily search previous cases to find recommendations and solutions and instantly share those details with all team members without having to switch applications."
To read more on the latest update, feel free to head over to this post !
2 Spice ups
