1

Hello all I did a fresh install of B1 (a couple weeks ago and then did not play with it)

Now that I am looking at it (because I wanted to make sure the agent would work - because I needed to install a computer that never connects to the network). I noticed that it has not scanned any computer. Even when I force it to scan it does not pull anything in.

In particular I am trying to get it to scan some Watchguard Firewalls. If I test the scan it goes through without any issue but when I actually scann it gives me nothing.

from the log file the last liens are:

I[15:02:09.60 a77060] Using new network map generator
I[15:02:32.21 a77060] wildcard cloud attached to orphaned device: node 1 - 0.0.0.0/0

This is on 2008R2

3 Spice ups
2

hum this could be the problem

from finder_child : dnet: Failed to open device eth0

3

Restarted the service and got the message “scheduled scans will not run untill you have done a network scan first”

But I did do the network scan already.

Log file still says it can not open Eth0 but it does (still) show both Nics and their IP addresses.

Interesting. I have 1 set of packaged logs if anyone is interested (it should have been 2 but it looks like the first set did not package).

4

Hi Bernard,

Can you tell me if you have any files in your \Spiceworks\data\nmap directory?

5

Yes there is a file there from 4/10/2012

the initial one (initial_10.69.69.1-254.xml)

which is interesting since I changed the scan range to 1-20

6

Hey Bernard,

There are some fixes in the next beta that improve selection logic for the nic to use for scans. I believe that it’ll address what your seeing. We’ll take a look at your logs and any .xml files in the nmap dir. Thanks…

7

Sounds great - Do you want me to just email in the logs and XML file or should I wait for the log upload PM?

8

PM’d.

9

Hello Ezra,

I just did a clean install of B2 and it still did not scan my network.

(uninstalled B1, installed B2)

For B1 I skipped the wizzards for setting up the scan ranges and just did it my self

B2 I followed the wizzards and setup the scan range that way.

I now have 3 files in the nmap folder.

Would you like me to send the log tiles again?

Initially I just had the Domain firewall off but did a second scan with all firewalls off

Using Server 2008 R2

I do have 2 nics in the system (but I also have 2 in my production system). Each nic has a different gateway to the internet 1 for the normal network 2nd to allow remote agents to communicate back to the server.

10

Yeah, send me the new logs/nmap files when you have time. If you could send me the output of ipconfig /all, nmap -iflist, and netstat -ar too, that’d be helpful. Thanks again.

11

log files sent.

12

One interesting side note to this issue is that the remote agents are not populating my inventory either. I don’t know if this is the same issue or a different issue.

13

I needed to uninstall Spiceworks, Uninstall Nmap for Spiceworks, then reinstall Spiceworks to resolve my scanning issues.

1 Spice up