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Is anyone in the banking it industry and using spiceworks online?<\/p>","upvoteCount":6,"answerCount":6,"datePublished":"2023-08-03T13:35:22.000Z","author":{"@type":"Person","name":"bradbiggs","url":"https://community.spiceworks.com/u/bradbiggs"},"suggestedAnswer":[{"@type":"Answer","text":"
Is anyone in the banking it industry and using spiceworks online?<\/p>","upvoteCount":6,"datePublished":"2023-08-03T13:35:22.000Z","url":"https://community.spiceworks.com/t/banking-industry/956655/1","author":{"@type":"Person","name":"bradbiggs","url":"https://community.spiceworks.com/u/bradbiggs"}},{"@type":"Answer","text":"
I was until about a year ago - we didn’t use online but kept on-premise. We moved to InvGate instead of moving to the cloud version because we wanted some features Spiceworks didn’t have.<\/p>","upvoteCount":1,"datePublished":"2023-08-03T14:59:58.000Z","url":"https://community.spiceworks.com/t/banking-industry/956655/2","author":{"@type":"Person","name":"aaronpropes9614","url":"https://community.spiceworks.com/u/aaronpropes9614"}},{"@type":"Answer","text":"
Thanks for the reply. What features did it give you that spiceworks didnt?<\/p>","upvoteCount":0,"datePublished":"2023-08-03T19:00:25.000Z","url":"https://community.spiceworks.com/t/banking-industry/956655/3","author":{"@type":"Person","name":"bradbiggs","url":"https://community.spiceworks.com/u/bradbiggs"}},{"@type":"Answer","text":"
The biggest thing I need to know is if it meets FFIEC standards<\/p>","upvoteCount":0,"datePublished":"2023-08-03T19:06:21.000Z","url":"https://community.spiceworks.com/t/banking-industry/956655/4","author":{"@type":"Person","name":"bradbiggs","url":"https://community.spiceworks.com/u/bradbiggs"}},{"@type":"Answer","text":"
We never had any issues with our auditors on Spiceworks, nor InvGate where we used the cloud version.<\/p>\n
The biggest reason we switched is that even though we had a common ownership, we had two charters and two AD forests; and for the sake of our small IT staff we wanted a single helpdesk (the other helpdesk we moved from was TrackIT, which was apparently great in the day but had seriously atrophied after being sold). Other reasons were custom reports (not really my purview), scheduled tickets (I live on those), being able to assign tickets to multiple people and workflows inside tickets.<\/p>","upvoteCount":1,"datePublished":"2023-08-04T11:40:05.000Z","url":"https://community.spiceworks.com/t/banking-industry/956655/5","author":{"@type":"Person","name":"aaronpropes9614","url":"https://community.spiceworks.com/u/aaronpropes9614"}},{"@type":"Answer","text":"
Thank you for the info<\/p>","upvoteCount":0,"datePublished":"2023-08-04T19:18:31.000Z","url":"https://community.spiceworks.com/t/banking-industry/956655/6","author":{"@type":"Person","name":"bradbiggs","url":"https://community.spiceworks.com/u/bradbiggs"}}]}}