Hi All, really need to pick your brains on this one. Am a Network Manager at a school we keep getting this BSOD Problem on 1 PC, all pc’s are WDS built we have a around 30 of these Dell Optiplex but this is the only one having a problem.<\/p>\n
This normally happens in the morning around 9-10am<\/p>\n
lately happening less once a month or so.<\/p>\n
we have created a helpdesk ticket on this problem:<\/p>\n
Have seen the BSOD Message it reads the following:<\/p>\n
Massage Begins…<\/p>\n
STOP: c000021a {Fatal System Error}<\/p>\n
The Windows Subsystem system process terminated unexpectedly with a status of 0xc0000005 (0x750ef33d 0x0082eflc).<\/p>\n
The system has been shut down.<\/p>\n
MESSAGE ENDS…<\/p>\n
see photo attached of BLUE SCREEN OF DEATH<\/p>\n
The following has been done:<\/p>\n
After looking into this error i will carry out tests on the memory and following the following articles…<\/p>\n<\/li>\n
Possible reasons: http://www.sevenforums.com/bsod-help-support/209631-bsod-c000021a-intermittent-crashes.html<\/a><\/p>\n<\/li>\n<\/ul>\n - Tests to carry out - http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html<\/a><\/p>\n Memory test (extended) was carried out. no problems found.<\/p>\n<\/li>\n Disk check was also carried out. there was no problems found<\/p>\n<\/li>\n Malwarebytes scan carried out 28 items found no major threats.<\/p>\n<\/li>\n<\/ul>\n Any ideas?<\/p>\n @Dell_Technologies<\/a><\/p>","upvoteCount":2,"answerCount":18,"datePublished":"2016-04-20T12:59:17.000Z","author":{"@type":"Person","name":"lewis2","url":"https://community.spiceworks.com/u/lewis2"},"acceptedAnswer":{"@type":"Answer","text":" My 2 cents -<\/p>\n I’ve had a lot of issues with memory testers claiming that RAM is good when in reality it isn’t. So I’d look into that. Also SFC can be an amazing tool in this regard. Do you you have any images of this particular model that you can put back on this machine? I’d recommend also a reimage to confirm it isn’t a software issue.<\/p>\n There are non Dell Freeware utilities that you can use to boot into ( Ultimate Boot CD immediately comes to mind ) to do some pretty extensive testing if you can confirm it is a hardware issue.<\/p>","upvoteCount":1,"datePublished":"2016-04-20T13:31:15.000Z","url":"https://community.spiceworks.com/t/blue-screen-of-death-c000021a-intermittent-crashes/490188/4","author":{"@type":"Person","name":"mnowax","url":"https://community.spiceworks.com/u/mnowax"}},"suggestedAnswer":[{"@type":"Answer","text":" Hi All, really need to pick your brains on this one. Am a Network Manager at a school we keep getting this BSOD Problem on 1 PC, all pc’s are WDS built we have a around 30 of these Dell Optiplex but this is the only one having a problem.<\/p>\n This normally happens in the morning around 9-10am<\/p>\n lately happening less once a month or so.<\/p>\n we have created a helpdesk ticket on this problem:<\/p>\n Have seen the BSOD Message it reads the following:<\/p>\n Massage Begins…<\/p>\n STOP: c000021a {Fatal System Error}<\/p>\n The Windows Subsystem system process terminated unexpectedly with a status of 0xc0000005 (0x750ef33d 0x0082eflc).<\/p>\n The system has been shut down.<\/p>\n MESSAGE ENDS…<\/p>\n see photo attached of BLUE SCREEN OF DEATH<\/p>\n The following has been done:<\/p>\n After looking into this error i will carry out tests on the memory and following the following articles…<\/p>\n<\/li>\n Possible reasons: http://www.sevenforums.com/bsod-help-support/209631-bsod-c000021a-intermittent-crashes.html<\/a><\/p>\n<\/li>\n<\/ul>\n\n
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