1

I have a really strange issue that I just discovered. I now have a few Windows 10 machines that don’t have the option to lock them. When you go Start/Account you see the options to Change account settings, switch user and sign out but not lock. When you hit Windows key + L nothing happens. When you hit ctrl+alt+delete lock is not an option. I built out a couple of Windows 10 machines from scratch and they do have the lock option. I just noticed that the ones we are currently cloning don’t have that option.

I thought it might be a GPO issue. I compared the GPO settings on a machine that had the lock option and one that didn’t. The one that couldn’t lock didn’t have the registry key of Folder Id: Software\Policies\Microsoft\Windows\Control Panel\Desktop\ScreenSaverIsSecure so I added it. It is now showing up but I still don’t have the option.

I have been comparing my machine with the other machine so I thought it might be a permissions issue since I am in a different group. (My personal login does NOT have admin rights.) I looked at another user who has Windows 10 who is in the same groups as the new computer user and she has the lock option.

Everything I have found online so far is correct on the computer. HELP!

3 Spice ups
2

After adding the registry key that was missing did you go through GPO and re-enable the lock settings?

Computer Configuration > Administrative Templates > Control Panel > Personalization

Do Not Display The Lock Screen

I found this info on the guide at the following website:

I hope this helps.

-Aaron

3

I’ve tried both of those options and neither have worked. I have set it to disabled and nothing. I set them to enabled so that the lock screen would go away and then disabled them with not luck.

Thanks for the suggestion though.

4

Does Windows Button+ L work?

5

No it doesn’t. We can’t find any way to lock it.

6

That is definitely a weird issue, what Windows 10 Build is having the issue, is it the same as the PCs that don’t have an issue? Cloning a PC that works properly might be an option especially since its only a few PCs.

Have you tried enabling the screen saver and checking the “On resume, display the logon screen”?

Also this link might help…

7

I have checked to make sure the “On resume, display the logon screen” was set. I also made sure there wasn’t a GPO setting messing it up. Everything was set to not configured.

I have given up and have started rebuilding the machine from scratch. I’ll then create a new image to clone from.