Hi all, we are thrilled to announce the release of a spiced up feature: Add/Delete Attachments is now live in the Cloud Help Desk. This was based on your feedback here in the feature request and we listened! IT Pros can now add or delete an attachment on a ticket that has already been created. Previously you could add/delete on ticket comments, and now you can also do the same on the original ticket description
As always, if you have feature requests regarding Cloud Help Desk please let us know by posting them here. Be sure to check for and spice up any existing related feature requests before you create a new one!
6 Spice ups
