In the Ticket Views settings page, you can create or edit views that have “Creator” field as a filter. We resolved an issue where only end-users were displayed in the dropdown, preventing you from creating a new ticket view where the creator is an admin or tech.

10 Spice ups

Can’t add end users now…

Looks like you also posted in a separate topic here:

And since the author of this release note is no longer here, let’s move the conversation over to the new topic. Going to close this one.

For anyone coming across this that needs assistance, please feel free to start your own topic, or if you need to send in private information, please write to support@spiceworks.com.