1

Hi all,

Justa quick one, is there anyway to create usefull how to guides for use of the community and for local helpdesk? I saw one the other day that someone appeared to create and thought it would be a good idea if we can create some for in house use and maybe even expose to the SW community.

2 Spice ups
2

In Spiceworks (app) its called Knowledge base - http://community.spiceworks.com/help/Knowledge_Base_Overview

In the community its howto - http://community.spiceworks.com/how_to (create link on the right)

I think the knowledge base is what your after :wink:

1 Spice up
3

your a start thank you mate :slight_smile:

4

I prefer to be the end :wink:

5

We just started using the kb for our users. It’s working well and now I don’t have my fellow it mates trying to use contacts in Google as a kb. That’s a good thing.