1

I’m running version 1.5.115.0 on network monitor and i’m getting some devices that are showing up as offline even though I can remote into them. This happened on a previous computer running version 1.5 and I thought a dedicated machine might help.

I’ve searched the forums and can’t find a solution. Is there any workaround or a fix being worked on?

5 Spice ups
2

This is one of the things that Spiceworks was unable to fix. Network Monitor uses ICMP ping to determine up/down. Are you able to ping it from the NM machine? If not, you’ll need to fix that. If so, you have two choices:

  • Reboot the NM machine and hope it fixes it
  • Delete the devices and re-add them

Note that there was a rollback to 1.4 a while ago. That may or may not help your issue. Also give this a read regarding the future of this product:

https://community.spiceworks.com/blogs/products/2706-network-monitor-update

1 Spice up
3

Thanks for your help, and I’m really looking forward to the eventual online version of this product.

In the meantime, would you have a link to download version 1.4?

Thanks again.

1 Spice up
4

Yep! It’s the one that they currently have for download:

There’s no direct downgrade process, so you’ll need to uninstall 1.5 and install 1.4, then add your devices. There’s a script to clean up any remnants:

https://community.spiceworks.com/scripts/show/3726-network-monitor-cleanup

If the uninstall gives you any trouble, feel free to post back!

1 Spice up
5

Best advice you will get :slight_smile: The new Network Monitor should aim to fix those things. If the uninstall script doesn’t work please use the WIndows installer hotfix

1 Spice up
6

Yep, spiceworks is moving away from the on-premise network monitor suite.

Consider switching to NetCrunch network monitor , if you want to have something on-site. There’s a free, permanent license giveaway going on spiceworks right now: Network monitor license giveaway! Win one of five $50 Amazon Gift Cards!

NetCrunch monitors

  • SNMP devices (all versions)

  • Operating Systems (Windows, ESXi, BSD, Linux, mac, etc)

  • services

  • files

  • logs

  • Flow/bandwidth

  • hardware and software

and so on. The list is quite long, so better look on the website: NetCrunch Product Datasheet & Specification

@AdRem_Software