Having issues setting up Email for both incoming and outbound help desk tickets. I created the required service account and mail enabled it. The account is valid, I can login from any PC on the network with it. The email setup wizard keeps stating the credentials are invalid.<\/p>","upvoteCount":2,"answerCount":6,"datePublished":"2010-05-05T13:25:14.000Z","author":{"@type":"Person","name":"chris61481872","url":"https://community.spiceworks.com/u/chris61481872"},"acceptedAnswer":{"@type":"Answer","text":"
Actually, I got this figured out. Thank-you both for your responses.<\/p>\n
I simply configured SMTP and IMAP instead of trying to use Exchange webmail config.<\/p>\n
Thanks,<\/p>","upvoteCount":0,"datePublished":"2010-05-05T14:42:04.000Z","url":"https://community.spiceworks.com/t/email-setup-wizard/50091/4","author":{"@type":"Person","name":"chris61481872","url":"https://community.spiceworks.com/u/chris61481872"}},"suggestedAnswer":[{"@type":"Answer","text":"
Having issues setting up Email for both incoming and outbound help desk tickets. I created the required service account and mail enabled it. The account is valid, I can login from any PC on the network with it. The email setup wizard keeps stating the credentials are invalid.<\/p>","upvoteCount":2,"datePublished":"2010-05-05T13:25:14.000Z","url":"https://community.spiceworks.com/t/email-setup-wizard/50091/1","author":{"@type":"Person","name":"chris61481872","url":"https://community.spiceworks.com/u/chris61481872"}},{"@type":"Answer","text":"
I’m assuming then that you are using Exchange and Active Directory since you are logging into PC accounts with the same username and password ? (is this correct?)<\/p>","upvoteCount":0,"datePublished":"2010-05-05T13:32:42.000Z","url":"https://community.spiceworks.com/t/email-setup-wizard/50091/2","author":{"@type":"Person","name":"skeletalflames","url":"https://community.spiceworks.com/u/skeletalflames"}},{"@type":"Answer","text":"
As Burn asked, are you using Exchange and AD?<\/p>\n
Also, what format are you using for your server and user name?<\/p>","upvoteCount":0,"datePublished":"2010-05-05T14:36:51.000Z","url":"https://community.spiceworks.com/t/email-setup-wizard/50091/3","author":{"@type":"Person","name":"leepullen","url":"https://community.spiceworks.com/u/leepullen"}},{"@type":"Answer","text":"
Awesome - glad you could get it working, and without needing much help even!<\/p>","upvoteCount":0,"datePublished":"2010-05-05T14:44:55.000Z","url":"https://community.spiceworks.com/t/email-setup-wizard/50091/5","author":{"@type":"Person","name":"skeletalflames","url":"https://community.spiceworks.com/u/skeletalflames"}},{"@type":"Answer","text":"
Hiya<\/p>\n
Did you managed to get this sorted?<\/p>\n
Could you mark the best answer and any helpful posts?<\/p>\n
Thanks<\/p>\n
Andy<\/p>\n