Hello - We had a piece of software on 47 devices that I need to get removed. I made a query in SCCM to add all those workstations with this piece of software so I would know where to go to delete it. We’ve since deleted it and i have run hardware inventory scans on that collection but its still showing the software is there and it’s not I have checked all the devices. What else can I do? It’s been over 10 days and those devices still show up in the device collection and should not be.<\/p>\n
When I go into resource explorer and look at the hardware inventory under installed applications its still there. I know hardware inventory scans is supposed to fix that. So not sure what’s wrong here.<\/p>\n
The script I used to detect the software:
\nselect SMS_R_SYSTEM.ResourceID,SMS_R_SYSTEM.ResourceType,SMS_R_SYSTEM.Name,SMS_R_SYSTEM.SMSUniqueIdentifier,SMS_R_SYSTEM.ResourceDomainORWorkgroup,SMS_R_SYSTEM.Client from SMS_R_System inner join SMS_G_System_ADD_REMOVE_PROGRAMS on SMS_G_System_ADD_REMOVE_PROGRAMS.ResourceId = SMS_R_System.ResourceId where SMS_G_System_ADD_REMOVE_PROGRAMS.DisplayName = “Infatica P2B Network”<\/p>","upvoteCount":5,"answerCount":5,"datePublished":"2025-06-09T15:40:46.810Z","author":{"@type":"Person","name":"axenstarr","url":"https://community.spiceworks.com/u/axenstarr"},"acceptedAnswer":{"@type":"Answer","text":"
Hello - After upgrading to 2503 it looks like hardware inventory is working again. Thanks for the replies.<\/p>","upvoteCount":1,"datePublished":"2025-06-09T18:54:36.341Z","url":"https://community.spiceworks.com/t/hardware-inventory-in-sccm-issue/1213525/5","author":{"@type":"Person","name":"axenstarr","url":"https://community.spiceworks.com/u/axenstarr"}},"suggestedAnswer":[{"@type":"Answer","text":"
Hello - We had a piece of software on 47 devices that I need to get removed. I made a query in SCCM to add all those workstations with this piece of software so I would know where to go to delete it. We’ve since deleted it and i have run hardware inventory scans on that collection but its still showing the software is there and it’s not I have checked all the devices. What else can I do? It’s been over 10 days and those devices still show up in the device collection and should not be.<\/p>\n
When I go into resource explorer and look at the hardware inventory under installed applications its still there. I know hardware inventory scans is supposed to fix that. So not sure what’s wrong here.<\/p>\n
The script I used to detect the software:
\nselect SMS_R_SYSTEM.ResourceID,SMS_R_SYSTEM.ResourceType,SMS_R_SYSTEM.Name,SMS_R_SYSTEM.SMSUniqueIdentifier,SMS_R_SYSTEM.ResourceDomainORWorkgroup,SMS_R_SYSTEM.Client from SMS_R_System inner join SMS_G_System_ADD_REMOVE_PROGRAMS on SMS_G_System_ADD_REMOVE_PROGRAMS.ResourceId = SMS_R_System.ResourceId where SMS_G_System_ADD_REMOVE_PROGRAMS.DisplayName = “Infatica P2B Network”<\/p>","upvoteCount":5,"datePublished":"2025-06-09T15:40:47.036Z","url":"https://community.spiceworks.com/t/hardware-inventory-in-sccm-issue/1213525/1","author":{"@type":"Person","name":"axenstarr","url":"https://community.spiceworks.com/u/axenstarr"}},{"@type":"Answer","text":"
Check the registry for one of them to see if it cleared it out of there.<\/p>","upvoteCount":4,"datePublished":"2025-06-09T16:40:47.307Z","url":"https://community.spiceworks.com/t/hardware-inventory-in-sccm-issue/1213525/2","author":{"@type":"Person","name":"Nerf_Herder","url":"https://community.spiceworks.com/u/Nerf_Herder"}},{"@type":"Answer","text":"
I second this. Most likely there is some registry key that still exists that the SCCM is picking up and causing it to count it as still being there.<\/p>","upvoteCount":2,"datePublished":"2025-06-09T16:54:41.600Z","url":"https://community.spiceworks.com/t/hardware-inventory-in-sccm-issue/1213525/3","author":{"@type":"Person","name":"eduvall","url":"https://community.spiceworks.com/u/eduvall"}},{"@type":"Answer","text":"
Yeah I checked the registry on a few of them which brought me back to sccm and to what looks like no hardware inventory has been successful since 4/12/25, So that would be why they are not updating. Now to figure out what the issue with the scans not being run. I have them set for for every 7 days.<\/p>\n
Upgrading to 2503 to see if that kicks something loose.<\/p>","upvoteCount":1,"datePublished":"2025-06-09T17:34:26.186Z","url":"https://community.spiceworks.com/t/hardware-inventory-in-sccm-issue/1213525/4","author":{"@type":"Person","name":"axenstarr","url":"https://community.spiceworks.com/u/axenstarr"}}]}}