HELP: Access denied Error 15

[richardkalaw]

Hi Spiceworks Team,

Greetings, need help on this, we encounter the following:

Access denied
Error 15
on.spiceworks.com
2024-04-15 00:31:08 UTC

What happened?
This request was blocked by our security service
Your IP:
Proxy IP: 107.154.251.18 (ID 101670-100)
Incident ID: 1670000020002352598-3320319066898574

Thank you very much

[jamesrae]

So it’s not just me.

[Suzanne-Spiceworks]

Looks like several people are seeing this. Tagging support.

@spiceworks-support-team

[steodosio]

Thank you for posting, going to keep an eye out for their answer. I am trying to implement this at a job I took over this week and it keeps kicking me out.

[spiceuser-txpkj]

Just out of interest, this is affecting the Mobile App too. Thanks for raising the issue Richard

[spiceuser-ph6tt (Aznawi)]

Happen to my team also. Hope to hear soon from the support.

[ahmed-redwan]

Just got booted from spiceworks, with the same error and proxy IP!

[baderajhar2]

I’m having the same issue

[mattikupias]

Same error has occurred also in our team. Few times this morning already.

[francois86za]

Same problem.
Have tried logging out and back in. Unable to use the Helpdesk.

[spiceuser-txpkj]

@spiceworks-support-team Are you kindly able to acknowledge there is an issue so we know if its being looked into.? If anyone out there has any more they would like to share that would also be greatly appreciated.

[spiceuser-vph1w]

We have also the same issue

[richardkalaw]

now, when I click a certain ticket, it says “Ticket not found”

[brewster1066]

getting the same error, aswell as the ticket not found error.

[spicyjoseph]

Same issue here

[johnault]

Adding on, same here

[spiceuser-hertex]

Same here, every second ticket wait refresh try again.

[piotrczarnecki2]

Getting same error when I’m trying to open or update tickets.
I thought it is just me but looking at community it looks like spiceworks has issues today.

[spiceuser-6pb4o]

Yep, same here

[spiceuser-gb3fl]

Same here