Help!  Spiceworks has stopped functioning

max57075830 · 2014-07-23T16:33:12.000Z

The service is running but no one can connect to it and I am unable to run the desktop on the server. The progress bar gets about 2/3’s of the way and hangs.

I was unable to stop the service and had to kill the process to restart it. That didn’t help.

Little-Green-Man · 2014-07-23T16:38:19.000Z

WHat version are you running. What OS. Need more details here.

peterb99 · 2014-07-23T17:02:08.000Z

To further Bill’s request for more information:

Is this after updating Spiceworks?
Are you able to restart the machine that Spiceworks is running on?
Have you created a backup of your C:\Program Files (x86)\db and \data directories, uninstalled Spiceworks, downloaded the latest version, and moved your \data and \db directories back in?

Fill us in, when you get a chance!

max57075830 · 2014-07-24T14:17:52.000Z

It is not after an update.
I restarted it to no avail.

I will try the database and update right now.

peterb99 · 2014-07-24T14:34:37.000Z

Max,

Cool. I suspect that should fix the issue for you. If not, we may be looking at an issue with your database. Give us an update once you’ve tried the steps I outlined above.