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Hi there,<\/p>\n
I just brought up a new spiceworks instance for my company and I am the administrator, I have two techs and it seems to be working well.<\/p>\n
I get an email every time a ticket is created and every time a comment is added to any ticket including the ones assigned to the techs. How do I turn those off?<\/p>\n
Thanks in advance.<\/p>","upvoteCount":4,"answerCount":3,"datePublished":"2023-10-18T15:27:18.000Z","author":{"@type":"Person","name":"nickalbu","url":"https://community.spiceworks.com/u/nickalbu"},"suggestedAnswer":[{"@type":"Answer","text":"
Hi there,<\/p>\n
I just brought up a new spiceworks instance for my company and I am the administrator, I have two techs and it seems to be working well.<\/p>\n
I get an email every time a ticket is created and every time a comment is added to any ticket including the ones assigned to the techs. How do I turn those off?<\/p>\n
Thanks in advance.<\/p>","upvoteCount":4,"datePublished":"2023-10-18T15:27:18.000Z","url":"https://community.spiceworks.com/t/how-to-manage-messages/961013/1","author":{"@type":"Person","name":"nickalbu","url":"https://community.spiceworks.com/u/nickalbu"}},{"@type":"Answer","text":"
Settings, under your Organization > Monitors and alerts, toggle the notification settings<\/p>\n
![\"786bd162-9904-4e2c-8a2c-7909634f0aca-ticket_alerts.jpg\"](\"https://us1.discourse-cdn.com/spiceworks/original/4X/6/b/3/6b307c77ac702f6db2d1de59b180bd2d239c6c97.jpeg\")