Any of you guys use Impact for your toner? We’ve had constant issues with leaky cartridges since we started with them over a year ago. Just wondering if it’s isolated to us and/or our printers. We’re using HP LaserJet 4050’s, 4200’s and 4250’s. (Don’t laugh, I’m well aware of how old our fleet is)

2 Spice ups

Those 4000s are beasts. They will never die with regular maintenance.

Sorry, no experience with Impact, just had to support your use of “outdated” printers.

1 Spice up

Browsing through and saw this…I know it’s a bit old but…

I worked pretty extensively with Impact at my last job. We ended up switching all our print management to them, and in the 6-8 months I was still there after the printer swaps we had no issues with leaky toner. Did you ever get this resolved with them?

Nope, we have about 1 cartridge a week that has to be RMA’d. We may just have a higher volume though as we have about 60 printers.