Import cvs don't work

luigigentile · 2016-06-29T14:03:00.000Z

Hi, I am trying to import a csv file but I can not detect the device included in the csv file. The log file tells me this: Successfully imported 0 devices. Failed importing 0 devices.

This is the content of my cvs file

what am I doing wrong?

jaimedelapaz · 2016-06-29T18:04:16.000Z

Hi,

Can you post a screenshot of what the CSV file looks like?

luigigentile · 2016-06-29T18:48:56.000Z

This is my csv,

test.csv (102 Bytes)

luigigentile · 2016-06-30T13:47:22.000Z

what’s the problem ?

jaimedelapaz · 2016-06-30T16:17:59.000Z

Hi,

That CSV file isn’t opening up for me, can you attach it again? Or can you at least upload a screenshot of the contents?

luigigentile · 2016-06-30T20:28:26.000Z

screenshot I posted in the first post? do not you see it? Now I republish

jaimedelapaz · 2016-07-01T15:43:09.000Z

That is the screenshot example from our documentation, I just want to make sure that is correct.

luigigentile · 2016-07-02T06:47:30.000Z

I’ve used the example seen in your documentation, but does not work

jaimedelapaz · 2016-07-05T11:06:35.000Z

Ok, that explains a few things. Still, without seeing what the CSV actually looks likes, I can’t see what is going on. Can you try uploading it again?