Anyone has the experience like that:

  1. email to the spicework helpdesk;

  2. an return email from the system and the subject line is

[Ticket #882] XXX YYY ZZZ

  1. login to spicework and check the ticket., the ticket shown

[Ticket #884] XXX YYY ZZZ

  • the number is the real no. we have problem.

the similar inconsistency has occurred for several times already

2 Spice ups