my version is 7.4.00065

i have noticed that i am getting duplicate items after my system is scanned. i have removed the duplicate device(s) but they seem to come back. how can i prevent the inventory scan from scanning duplicates?

1 Spice up

try linking your SW with AD.

i had that problem and it fixed my issue.

Are your duplicate items fully scanned or coming in as unknowns?

not fully scanned, but I know what they are according to the IP. these devices are printers with static ip’s

Hey Jevita,

I posted on one of your other topics regarding this issue a bit earlier. Here’s the topic:

Give those steps a shot and let us know if that helped out (on that post)!