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A couple of minutes ago I started to notice that tickets are not created when an e-mail is sent to the defined address… It was working yesterday.<\/p>\n
Anyone with the same problem?<\/p>\n
Thanks!<\/p>\n
Hernan.<\/p>","upvoteCount":2,"answerCount":5,"datePublished":"2018-06-01T10:35:44.000Z","author":{"@type":"Person","name":"hds2","url":"https://community.spiceworks.com/u/hds2"},"suggestedAnswer":[{"@type":"Answer","text":"
A couple of minutes ago I started to notice that tickets are not created when an e-mail is sent to the defined address… It was working yesterday.<\/p>\n
Anyone with the same problem?<\/p>\n
Thanks!<\/p>\n
Hernan.<\/p>","upvoteCount":2,"datePublished":"2018-06-01T10:35:44.000Z","url":"https://community.spiceworks.com/t/is-cloud-helpdesk-working/654778/1","author":{"@type":"Person","name":"hds2","url":"https://community.spiceworks.com/u/hds2"}},{"@type":"Answer","text":"
I tested on my cloud helpdesk, and I’m seeing the same thing.<\/p>","upvoteCount":0,"datePublished":"2018-06-01T10:43:02.000Z","url":"https://community.spiceworks.com/t/is-cloud-helpdesk-working/654778/2","author":{"@type":"Person","name":"big-green-man","url":"https://community.spiceworks.com/u/big-green-man"}},{"@type":"Answer","text":"
Update: They’re coming in, but super delayed (as in 2-3 hours late).<\/p>","upvoteCount":0,"datePublished":"2018-06-01T13:58:33.000Z","url":"https://community.spiceworks.com/t/is-cloud-helpdesk-working/654778/3","author":{"@type":"Person","name":"big-green-man","url":"https://community.spiceworks.com/u/big-green-man"}},{"@type":"Answer","text":"
Same here, even weirder is one of our admin accounts logs into a different one of our accounts.<\/p>","upvoteCount":0,"datePublished":"2018-06-01T14:11:16.000Z","url":"https://community.spiceworks.com/t/is-cloud-helpdesk-working/654778/4","author":{"@type":"Person","name":"mlavagnino","url":"https://community.spiceworks.com/u/mlavagnino"}},{"@type":"Answer","text":"
Everything should be good now.<\/p>","upvoteCount":1,"datePublished":"2018-06-01T16:35:49.000Z","url":"https://community.spiceworks.com/t/is-cloud-helpdesk-working/654778/5","author":{"@type":"Person","name":"big-green-man","url":"https://community.spiceworks.com/u/big-green-man"}}]}}