Is Spiceworks HIPAA compliant?

sforsythe · 2024-01-25T18:49:17.000Z

I am new to Spiceworks and am working for a Healthcare company. I am trying to find information regarding HIPAA and if Spiceworks is compliant in this? Any information would be of great help.

Thank you,

Shannon

Rod-IT · 2024-01-25T20:21:27.000Z

It is not.

big-green-man · 2024-01-25T20:23:17.000Z

No, it is not. Check the FAQ section here for more info:

https://community.spiceworks.com/support/help-desk-cloud-edition/docs

Sean-Spiceworks · 2024-01-25T20:44:14.000Z

Big Green Man:

No, it is not. Check the FAQ section here for more info:

https://community.spiceworks.com/support/help-desk-cloud-edition/docs

From the link that BGM references:

- Does it meet HIPAA compliance requirements?

No. The Spiceworks Cloud Help Desk is not an approved medical system or service nor will Spiceworks enter into a HIPAA business associate agreement. The application can be used as a help desk service but no protected health information should ever be included or stored in Cloud Help Desk. While Spiceworks actively adheres to security best practices when handling sensitive data (such as Personal Data), our users need to follow common-sense practices when using our service. Make sure to check out our Security Center for more details and information.