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Hi - you know they say a little knowledge is a dangerous thing?

Well, to free up some licenses, I decided to try and remove some redundant systems from within ePolicy Orchestrator. After identifying the ones to remove on my system tree, I selected “Actions”, “Directory Management”, (now comes the silly part) instead of selecting “Delete” I selected “Move GUID to Duplicate List and Delete” This didn’t free up licenses and now I have no idea how to find these entries.

From looking online, it looks like these will reappear in the system tree when the agents try to reconnect, which they won’t because these machines have long since been sent for recycling.

Apart from calling me out for being the idiot I am, do any of you helpful folks have any ideas?

3 Spice ups
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If the machines are gone from AD and not in EPO they should not show as active.

Are you saying they are?

What EPO and SQL versions are in use?

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Hi Rod - thanks for replying

EPO isn’t synced with AD. We manually install to our devices rather an automated push install.

Looking at our subscription, it looks like what I did has removed systems and freed up licenses. We can install to new machines again.

Thanks.

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Sometimes its just time, while the DB purges old events etc.

1 Spice up
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Yes, looks like time did it’s trick. When did we all get so impatient?

Thanks for spending some of your time :slight_smile: