1

Dears,

I have a problem with Xerox Workcentre 7220, I cannot scan to a shared folder in domain name, I made some changes in the printer web interface but unfortunately I forget what I did, before these change it works perfectly but now when I do scanning a message display “the job was deleted:login error”

Please help me to make it work again and please provide me with photos if it is possible,

Many thanks for your support

4 Spice ups
2

Screenshots pls of your Centreware pages

3

Your username and password is wrong when trying to scan to shares or your Printer does not support scanning to SMBv1. Do you have any examples of your scanning configuration?

4

Dears,

Yesterday I made other settings to fix this issue and other message displayed, please see the attached photo, but I did not know what exactly the main reason causes this failure, please try to help me,

Kindly note that all users can print but the only issue is the scanning,

Thanks,

issue.jpg
issue.jpg800×600 116 KB
5

Dear Steve Nichols,

Which pages are you looking for , kindly give me more details information,

Many thanks,

1 Spice up
6

Dear dbeato,

All users can use printer with no issues but when scanning to shared folder a message displayed " The job was deleted; conflicting job settings, invalid path specified",

Many thanks,

7

Dears,

Below photos this is the scanning procedure, I need to know where the problem is, and please note that the shared folder I put it correctly in the Xerox admin web page, please let me know how to configure scanning from the beginning to the end,

work_flow_scanning_first_page.jpeg
work_flow_scanning_first_page.jpeg800×600 111 KB
job_deleted.jpeg
job_deleted.jpeg800×600 109 KB
deleting_reason.jpeg
deleting_reason.jpeg800×600 90.5 KB
Login_error.jpeg
Login_error.jpeg800×391 31.9 KB

Please advice me what I have to do,

Many thanks for your support,

8

Take a look at this:

http://forum.support.xerox.com/t5/Copying-Faxing-Scanning/Xerox-7835-Workflow-Scanning-the-job-was-deleted-login-error/td-p/117644

9

Looking for the configuration screen of network scanning accessed in the Centreware web portal.

10

Dear dbeato,

Could you please support me with more details in how to make these steps, I get lost in following these steps,

Many thanks

11

Dear Steve,

this configuration screen in the local server or in the printer web interface, please advice,

Many thanks,

12

I didn’t see any screenshot of the actual configuration on the web interface of the printer so I might not be able to help you until then.

13

Dear dbeato,

These are some screenshots of printer web interface, after doing these settings the error message appeared “the job was deleted:login error”

1.png
1.png800×429 84.8 KB
2.png
2.png800×364 68.5 KB

could you please let me know what is the difference between these types of credentials, I think the error comes from this step,

1a.png
1a.png800×429 72.6 KB

Many thanks,

14

Dears,

I did some edits on the xerox web interface and now I can scan without any errors,

thank you all for your support,

Best regards,

1 Spice up
15

Try taking “.local” out of your auth name. Just use domain\user.

*Sorry, just saw your answer. Great!

16

That is what you needed :slight_smile:

17

Dear amrkhatab3 ,

can you please tell me how do you resolve this error as i have error with Network scan on Xerox workcentre 7665 ?

18

Dear Ortega,

Good day hope you’re doing well, do you make a shared folder in your network. if you make it you have to go and specify the path of this folder in " Properties > Workflow Scanning > File Repository Setup " like this attached photo, Kindly note that I have a shared folder named " scanner " and I use SMB protocol to transfer data.

regarding to Default Repository Login Credentials you have to choose the way in which Xerox machine will access this shared folder, I prefer to make it system and you have to but user account has full control in this shared folder.

Kindly update me if you still have this issue.

Best regards,

File_ropository_setup.png
File_ropository_setup.png1877×960 65.1 KB