New workstation not showing up in Spiceworks inventory

stephensiegel0168 · 2010-06-02T12:42:44.000Z

Hi. We recently removed an older Dell workstation and replaced it with a new one (same IP). I manually deleted the old one from inventory, and I assume the automated directory scan should pick up and add the new one, right? Well, it’s been 3 days and I still don’t see the replacement desktop in inventory. Am I making some wrong assumptions? Should I add it manually? Thanks for your help.

craigm · 2010-06-02T12:44:05.000Z

When you deleted it, did you tell Spiceworks not to scan this device again? If so, check your scan range and make sure it is still scanning the range where that IP is.

stephensiegel0168 · 2010-06-02T12:52:54.000Z

Thanks for your response. Two things: I just learned that someone had taken the new workstation offline, so Spiceworks would have had quite a difficult time finding it on the network! Second thing - I told Spiceworks not to scan for that device again, not realizing it had been given the same IP. Given that the IP does fall into the scanning range, can I assume it will pick up the new workstation once it’s online again?

craigm · 2010-06-03T06:48:22.000Z

Yes. That is safe to assume provided you removed the Do Not Scan mark for that IP address from Spiceworks.

Let me know how it goes.