No open ports for this device were found to be responding.

pawelwitoslaw9173 · 2013-03-26T12:45:18.000Z

Hello,

I tried every solution that I found on community forums I have AV and FW disabled i set the WMI permissions and I am still getting No open ports for this device were found to be responding for about 16 out of 44 devices. Can you please shed some light on me? is there is something that Im missing ?? I’ve been trying to figure this one out for 2 days now and Im giving up.

Any help will be greatly appreciated.

scub · 2013-03-26T12:58:55.000Z

you have check this

Resolving scan errors, Unknowns, and no open ports in Inventory
http://community.spiceworks.com/how_to/show/2411#

justinbalogh · 2013-03-26T12:59:18.000Z

Did you disable the firewall on the server or the clients? or Both?

Article of the ports spiceworks uses so you don’t need to disable the firewall just open some ports:

http://community.spiceworks.com/help/Is_My_Firewall_Software_Getting_In_The_Way%3F

scub · 2013-03-26T13:00:46.000Z

test the authentication: http://community.spiceworks.com/help/Using_Spiceworks_To_Test

and check for overlap scan ranges

scub · 2013-03-26T13:03:52.000Z

Resolving Spiceworks Unknowns Script to make changes to the PCs with ease: http://community.spiceworks.com/scripts/show/181-resolving-spiceworks-unknowns-unofficial
If you have Vista and Windows 7 PCs and want to keep UAC, comment out line 36, 37, 38 in this script. Then use this instead: http://community.spiceworks.com/how_to/show/317
Enable Spiceworks Scanning for Windows Vista / Windows 7
http://community.spiceworks.com/how_to/show/377

pawelwitoslaw9173 · 2013-03-26T13:04:06.000Z

I only disabled firewall on the remote device I haven’t touched the server firewall. Ill try the link and let know know how it went. Thank You

pawelwitoslaw9173 · 2013-03-26T13:37:16.000Z

I opened all the ports on the firewall like mentioned in the article the WMI is also allowed, when i try to test the connection to the PC i get the following error message. Test failed: check remote WMI configuration and firewall. I also ran all the commands to enable remoteadmin access and still no luck is it possible that the server firewall is not allowing me to access these devices ?? at this point I dont understand why one computer with exactly same configuration does not have a problem and the other have issues.

justinbalogh · 2013-03-26T14:23:16.000Z

have you opened the ports on the server firewall?

scub · 2013-03-26T14:28:44.000Z

with which user you test?
What right has the user?
this user has a profile on the device?

pawelwitoslaw9173 · 2013-03-26T14:37:44.000Z

Yes I also opened the ports on the server firewall port 135 and 445 for TCP and port 137 for UDP

scub · 2013-03-26T14:40:03.000Z

BTW: wich system run on client and server?

pawelwitoslaw9173 · 2013-03-26T14:47:09.000Z

I am running windows server 2008 on the server the spiceworks machine is WINDOWS 7 and I am having problems with both XP and WIN7 machines. I also installed Spiceworks on windows server 2008 without a luck. The user does not have the profile on the machines with connectivity issues but I enabled permissions under the WMI security settings to have full access using this particular user. Should I create profile on these computers for the user that I am using to scan these devices ???

scub · 2013-03-26T14:49:05.000Z

the local administrator has a profile?
check with this.

pawelwitoslaw9173 · 2013-03-26T15:01:25.000Z

Yes there is a profile for local and domain administrator on the machine and i also created profile for user which I use to run the scan. Still unable to scan. The weird thing is sometimes if I try to re-scan I do not get this error message and the software list is showing up but when i run full scan again the error message reappears.

scub · 2013-03-26T15:03:53.000Z

try this - Spiceworks isn`t able to rediscover an asset
http://community.spiceworks.com/how_to/show/2871

pawelwitoslaw9173 · 2013-03-26T16:27:16.000Z

still no luck do you mind logging in remotely to the computer and taking look ??

pawelwitoslaw9173 · 2013-03-26T18:07:42.000Z

OK I fixed the problem with WIN7 machines using there 3 commands

netsh advfirewall firewall set rule group=“windows management instrumentation (wmi)” new enable=yes
netsh firewall set service type=remoteadmin mode=enable
netsh advfirewall firewall set rule group=“remote administration” new enable=yes

Now I only having issues with WINXP machines.

Any ideas ??

pawelwitoslaw9173 · 2013-03-26T19:14:42.000Z

I dont understand why is this happening I ran the commands mentioned above re-scanned device the no open port error message disappeared it seemed to solve the problem and then I did full scan and the problem came back its telling me that I dont have any open ports on this device. Why it works for a while and then it gets screwed up again ??? I really like the spiceworks and i want to keep it but time is expensive and I already spent 2 days without any positive results. I wish I can solve this issue.