Office 365 Recover Deleted Items folder retention policy

natharshakhadar2476 · 2017-02-15T14:26:24.000Z

In office 365 Default MRM Policy there is a tag “Recoverable Items 14 days move to archive” of type Recoverable Items Folder. I’ve enabled archive and applied default MRM Policy for my mailbox but the mails in recoverable items folder in primary mailbox is not moving to recoverable items folder in archive mailbox.

I tried running this two powershell command but still it’s not working as per the policy states.

Start-ManagedFolderAssistant -Identity user@domain.com

New-MoveRequest -Identity user@domain.com

dbeato · 2017-03-11T18:39:22.000Z

So the emails on the deleted items that were permanently deleted are not moved to the Archive folder?

natharshakhadar2476 · 2017-03-13T16:49:05.000Z

dbeato:

So the emails on the deleted items that were permanently deleted are not moved to the Archive folder?

Yes it’s not moving

dbeato · 2017-03-14T17:48:05.000Z

Have you tried creating another retention policy that is not the default and test it?

natharshakhadar2476 · 2017-03-20T06:15:45.000Z

dbeato:

Have you tried creating another retention policy that is not the default and test it?

Yes I created custom retention tag and add the tag to custom policy which works fine.

dbeato · 2017-03-22T02:31:31.000Z

So I would use the custom retention policy then.