1

Hi guys,

So i came across a very weird situation.

After deploying RemoteApp, i tried to launch apps with my Administrator user.

But it said: Your credentials not work

remote-app.jpg
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You can see that i could login to RemoteApp interface to see all the apps published. But i couldn’t open them.

I created a new user on this domain, and somehow it worked.

Not sure what might be the reason behind it.

Someone please shed a light on this?

4 Spice ups
2

Take a look at the below:

Have you also tried adding the permissions for this app so it can be opened by the Administrator? I am tagging @jhart on this.

1 Spice up
3

Thanks for the tag Dan.

I would guess that the particular user doesn’t have authorization for that resource.

You should be able to see more detail in the Terminal server specific logs.

1 Spice up
4

The thing is: Every user in my domain can launch app easily except Administrator.

Administrator and other users all belong to mydomain/Domain Users group.

I checked the app’s configuration. It allowed all user and group to access.

5

I’ve seen issues where built-in Administrator account can’t launch the Edge browser.

1 Spice up
6

I installed this RemoteApp a couple of times ago and didn’t see any problems.
But somehow it doesn’t work this time.
One more important thing: My friend used MAC and he could launch the app without any troubles. (of course with Administrator user)
I think this is something related to Windows PC (especially if your computer joined into your company’s domain and some policies might cause it)