Hi everyone we have a pc here which one of our staff has been using he has been having issues with the pc crashing then blue screens here is an image replicate of the crash and i will also attach the dump file. 
Iv looked into this NTFS.SYS and of course there is loads of reasons i have done loads of testing on the OS and i cant say it is that but i cant be to sure so im blaming hardware now the reason i am blaming this recently his pc shut of without a blue screen and he heard a beeep sound of his headphones and a build up of static coming from the rare audio slot. any suggestions we can do as im out of ideas we are sorting him out with a Temp replacement pc just now so il be rebuilding the machine taking it apart and rebuilding it and il be taking a look at the hard ware to see if anything which may be causing this but if i can get at much help and suggestions would be great as he would like the machine back fairly quickly.
Things i have tried. I have tried running chk disk command sfc /scannow ran the windows and then i froze as i dont know what is casing it so i can tell what other things i can test
Theses crashes and blue screens are random but he does complain that the build up of static on his headset when it crashes is annoying and keeps beeping
thank you
spice works people and the internet il keep you updated
7 Spice ups
ross
(Ross42.)
4
My first thought is a RAM issue. I’ve seen it do some really weird things.
3 Spice ups
That is what we are testing just now thanks
robpoling
(Spartan117458)
6
Were there any driver updates installed around the time this started happening?
robpoling
(Spartan117458)
7
^^This too. Bad memory has caused some weird blue screens for me in the past.
kurt6
(Toxic_Potato)
8
Yeh I’d say bad powers average settings turning off hard drive. Firmware updates and driver packs fix that.
jadrien
(Jim Peters)
9
Checkin with the vendor for the PC for firmware/bios and driver updates. Also get their diagnostics utility and run a full diag of the hardware.
As has been said, I suspect a failing disk drive or controller first. Then memory. Then power supply. Then the quality of the electric current coming out of the wall. A UPS would clean it up. A surge suppressor will only protect from surges. The battery in the UPS can be engaged by it to maintain a certain level. Plus it will usually alert on bad wiring.
1 Spice up
We have had AVG anti-virus cause similar problems. It would be very random. Uninstalled AVG, problem went away.
1 Spice up
What about the video card… had blue screens come from that in past myself.
Hi Jim We give all our uses UPS and there high end ones so power is clean however i have notices that out stock has these cheap power-supply but im hoping its not that
The GPU i can tell its random but il keep that in mind all drivers and stuff have been updated but i cant say for use il keep that in mind.
Probably a BAD PSU. use a tester and check the supply voltages
I hate this issue. Can be memory, PSU or driver issue causing the random crashes and shutdowns. Never found a full answer for it.
From my experience PAGE faults in a BSOD is usually RAM.
I would remove the sticks and replace with working ones then run some tests. If the machine runs without problem just toss the old RAM, or give it to someone you hate…
Seems to be a failing SSD for some reason
Thank you everyone for the suggestions we have seem to be able to get the system to work again the root cause looks like to be a failing SSD
