I am confused about the remote collector and scanning. I have 5 remote collectors, one at each of my locations. Each remote collector scans the network subnet that they are on. I did this to remove any scanning responsibilities from my Central Server in hopes it would improve performance while using the Help Desk. I had the scanning setup at each of the 5 remote collector and they discovered the devices and sent the information back to the Central Server. I then noticed that the devices were not being rescanned so I took to the forums where I found this article: http://community.spiceworks.com/topic/401982-last-scan-time-remote-collector-issues . So I place the scanning ranges back on my Central Server and the Last Scan Times now update. Now I noticed that the Central Server is scanning devices again and some of my devices are reporting as “Central Server”. So my question is; where do I place the scanning ranges? On my central, remote, or both?

4 Spice ups

I have placed my collector scanning ranges on my remote collector.

Seems to work for me.

I placed the scanning ranges on just the remote collectors and the Last Scan Times have stopped updating on my devices.

Remote.

What Spiceworks version are you running?

I’m running sw7, 7.0.01317

A known bug. Check this thread:

http://community.spiceworks.com/topic/427661-remote-collector-not-scanning-or-reporting?page=1